Hall County Government · 2 days ago
Intern Part-Time
Gainesville, GA, US
Internship
Onsite
Intern
1+ years expHall County Government is seeking an Intern for part-time work. The role involves greeting customers, answering phone calls and emails, providing information about department services, and performing secretarial support tasks.
Government Administration
Responsibilities
Greets customers in reception
Answers and routes phone calls and emails, directing customers to appropriate destinations and taking messages when appropriate
Provides public with information regarding department services
Performs varied secretarial support work for department to include routine calls, emails and reports
Accepts and reviews customer applications for services, checking for accuracy
Receives and routes departmental mail and emails. Delivers documents to other personnel and court departments
Updates customer appointments as needed in department calendar
Records various department statistics and maintains ongoing logs and lists
Assists the department head and other personnel as needed
Regular and predictable attendance is required
Performs other related work as required
Qualification
Required
High School diploma or G.E.D
One year office related experience required; some customer service experience preferred
Any equivalent combination of education and experience which provides the minimum level of qualifications stated above
Skill in typing and operating a computer (basic skills operating Outlook Mail and Calendar, Excel, Word, Adobe Acrobat), printer, scanner and copier
Ability to draft emails, write and provide clerical support with accuracy
Skill in operating a phone – transferring calls efficiently and tactfully
Ability to deal professionally and courteously with the public, members of the legal community and other employees
Ability to deal tactfully and courteously with individuals facing stressful and sensitive family law matters
Ability to assist individuals with varied socioeconomic status and diverse social, religious, cultural or lifestyle beliefs or choices with discretion and without bias
Ability to maintain confidentiality
Regular and predictable attendance is required
Preferred
Some customer service experience preferred
Ability to speak and write Spanish preferred (light Spanish writing – e.g., scheduling appointments by email)
Company
Hall County Government
The mission of Hall County Government is to promote, encourage and develop a strong, viable community and ensure that all citizens share in prosperity by providing efficient, accessible and responsible public service.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase