Smarte Carte ยท 19 hours ago
Manager Central Operations - White Bear Lake, MN - Full-time
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts and other passenger services. The Manager of Central Operations is responsible for overseeing day-to-day operations at the primary warehouse, including logistics, production, quality, inventory, and safety management.
ConsumerConsumer ElectronicsConsumer GoodsRetail
Responsibilities
Build, lead, and sustain a positive, inclusive, and safety-focused operations culture
Establish clear performance expectations; provide routine feedback and coaching
Conduct annual performance reviews and provide compensation and workforce planning input
Manage staffing levels, schedules, wages, and use of contract labor
Lead warehouse, production, and assembly operations to meet production, quality, and service targets
Ensure adherence to established production, productivity, quality, and customer service standards
Maintain working knowledge of BOM structures, production orders, and sales order flows
Partner with planning and inventory teams to ensure accurate inventory data, efficient material utilization, and appropriate purchasing
Develop and maintain processes for the handling, storage, movement, and tracking of raw materials, components, and finished goods
Ensure compliance with company policies and procedures related to receiving, transfers, warehouse management, and shipping
Analyze workflows, labor utilization, space constraints, and equipment layout to drive operational efficiency
Lead continuous improvement initiatives using Lean and/or Six Sigma methodologies
Standardize processes and work instructions to improve repeatability and reduce variability
Manage domestic and international logistics, including FCL, LCL, air freight, and high-volume small-parcel shipments
Manage relationships with key operations and logistics vendors
Review and approve operational invoices and ensure timely submission for payment
Maintain a safe and compliant work environment in accordance with OSHA and applicable regulations
Ensure safe operation and maintenance of powered industrial equipment
Serve as primary liaison with utilities and local agencies (fire, safety, health) as required
Oversee facility maintenance and operational readiness
Qualification
Required
Must be eligible to work in the United States without visa sponsorship
Minimum of 5 years of experience leading warehouse and/or manufacturing operations
Demonstrated success applying Lean and/or Six Sigma tools in an operational setting
Experience working within ERP/MRP systems (NetSuite experience a plus)
Proven ability to coach, mentor, and develop operations teams
Bachelor's degree in Operations, Supply Chain, Industrial Engineering, or related field preferred
Lift 50 lbs
Stand for extended periods of time, walk, bend, stoop, push, pull
Lift above head
Keyboard; typing for long periods of time
View computer screen(s) for long periods of time
Work under tight deadlines
Preferred
Bachelor's degree in Operations, Supply Chain, Industrial Engineering, or related field
Benefits
Group Health & Dental Insurance
Company Paid Life Insurance
Company Paid Short-term Disability
Matching 401k
Paid Time Off
Paid Holidays
Wellness Program
Company Outings
Company
Smarte Carte
Smarte Carte is a provider of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs.