First Bank, Upper Michigan · 2 months ago
Part-Time Deposit Operations Assistant I
Escanaba,MI,US
Full-time, Part-time
Onsite
New Grad, Entry LevelFirst Bank, Upper Michigan is seeking a Deposit Operations Assistant – Level 1 to support the day-to-day functions of the bank’s deposit operations. This role involves processing and verifying banking transactions, maintaining customer records, and delivering exceptional customer service.
BankingFinanceFinancial Services
Responsibilities
Accurately input and update customer and account information in the bank’s core processing system
Process incoming and outgoing mail, statements, and transaction records
Balance accounts and verify data integrity for deposit-related activities
Assist customers by phone, in writing, and in person with inquiries related to deposit accounts, including account maintenance, transaction questions, and general support
Specialize in either deposit or general operations, with opportunities to cross-train and provide backup coverage as needed
Maintain a thorough understanding of the bank’s products, services, policies, and system operations
Foster positive relationships with customers and colleagues through clear, courteous, and professional communication
Receive, review, and process vendor invoices accurately and timely
Match invoices to purchase orders or check requests and obtain necessary approvals
Prepare and issue payments to vendors, ensuring accuracy and compliance with bank policies
Maintain organized and up-to-date accounts payable files and documentation
Respond to vendor inquiries and resolve discrepancies professionally and efficiently
Assist in monthly reconciliations and audits related to accounts payable functions
Perform other operational and administrative tasks as assigned by management
Qualification
Required
High school diploma or equivalent required
Proficient in Microsoft Office and general computer applications
Accurate keyboarding and calculator skills essential
Strong organizational and problem-solving skills with keen attention to detail
Ability to handle confidential information with discretion and professionalism
Must be dependable, adaptable, and willing to assist during high-volume or peak activity periods
Clear understanding of the bank's operational procedures and the ability to follow them consistently
Preferred
Some college coursework or banking experience preferred
Company
First Bank, Upper Michigan
First Bank is committed to providing quality customer service, which is reflected in its employee team.
Founded in 1916
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase