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Southern Linc · 3 days ago

Telecommunications Technician

Birmingham, AL

Full-time

Hybrid

Entry, Mid Level

3+ years exp

Southern Linc is a leading telecommunications provider focused on delivering reliable and efficient services. The Telecommunications Technician will be responsible for monitoring and troubleshooting the Southern Linc LTE/4G wireless network, ensuring operational efficiency and assisting in system upgrades and deployments.

Telecommunications

H1B Sponsor Likely

Responsibilities

Monitor, evaluate, resolve and/or escalate service impacting issues for the Southern Linc LTE network

Assist with future buildouts of the Linc LTE/4G Network, including RAN field implementation, transport and networking testing/verification and central Core network expansion

Provide 1st level identification, troubleshooting, resolution and/or escalation to Network Specialists or vendors for MPLS and TCP/IP data networks and connectivity, Ericsson MiniLink microwave remote troubleshooting

Implement software configuration changes, replace faulty networking hardware, update maintenance logs, support switch room by installing/removing equipment & cabling, as well as server platforms

Provide network connectivity wiring in the central Core, implement software configuration changes, as well as provide assistance for system installations, capacity increases, and upgrades of various types

Provide tactical expertise to execute scheduled network changes system wide. Manage the workforce trouble ticketing system (create, assign, track, document, update and close)

Make effective use of monitoring and testing tools and applications to support various aspects of the LTE network to identify system failures, minimize service affecting problems, and maximize service availability

Review network performance statistics for system health to identify marginal problems, make daily decisions on break-fix resolution on these issues, dispatch remote personnel to repair when required

Operate a variety of communications and network test equipment including vendor-specific software tools, TCP/IP testing, data monitoring, and network sniffers

Remotely troubleshoot and dispatch appropriate field operations and/or third-party vendors to resolve LTE RAN cell site issues

Generate and analyze reports, charts and alarms to identify and provide solutions to issues/trends

Working with Systems Engineers and Analysts, provide installation assistance for facilities, such as data and RF cabling, AC/DC power and equipment/rack installation needs

Offer solutions and coordinate communication between field technicians, technical customer support, Operating Companies, critical customers, and telecommunications vendors

Work as part of team executing storm/major event preparation and response

Qualification

AC/DC power experienceEricsson LTE Evolved Packet CoreTCP/IP networkingCyber Security certificationTraffic analysis toolsTDM transport networksTechnical problem-solvingCabling techniquesHVAC operationFire suppression systemsSecurity monitoring systemsTeam-oriented work

Required

A.S Degree in Computer Science, Electronics, Digital Telecommunications, Data Networking or 3 or more years of technology industry work experience

Strong and proven technical problem-solving skills

Ability to work and thrive within a team-oriented work environment

Able to work on a rotating shift work schedule including some nights, weekends and holidays

Very minimal travel requirements. Limited to training opportunities and the occasional off-site meeting

Work location is primarily in-office. Occasional teleworking, as a portion of the shift schedule, a possibility

Preferred

AC/DC power experience and knowledge highly desired. Working experience with enterprise-level power rectifiers, inverters and UPS preferred

Facilities knowledge of cabling techniques and standards, HVAC operation, fire suppression systems and security monitoring systems a plus

FCC, TCP/IP, Cyber Security and or other data networking certifications are desirable

Knowledge and experience with installing, maintaining and or troubleshooting legacy TDM transport networks and or data networks is preferred

Ericsson LTE Evolved Packet Core network experience with various tools, including ENM, Alarm Status Matrix, Alarm List Viewer, as well as Ericsson LTE RBS RAN experience with various tools, including, Element Manager, AMOS is preferred

Experience with traffic analysis tools, such as NetScout, to identify faults and failures in network and end-user experience is desired

Field Operations and or central switch office experience preferred

Benefits

Competitive base salary

Annual incentive awards for eligible employees

Health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being

Additional compensation, such as an incentive program

Company

Southern Linc

Southern Linc is an Atlanta, Georgia based integrated digital wireless service provider that began serving commercial customers in February 1996.

Founded in 1996

Atlanta, Georgia, USA

201-500 employees

https://www.southernlinc.com/

H1B Sponsorship

Southern Linc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2022 (3)