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Element Critical · 23 hours ago

Facilities Operations Manager

Austin, Texas, United States

Full-time

Onsite

Senior Level

5+ years exp

Element Critical provides hybrid infrastructure solutions in an expanding portfolio of data center facilities across the country. The Facility Manager is responsible for overseeing the operation and maintenance of data center facilities, ensuring the highest levels of availability and performance of the data center infrastructure.

Information ServicesInformation TechnologySoftware

Responsibilities

Oversee the daily operations of the data center, ensuring optimal performance and uptime

Actively manage the maintenance and repair of critical infrastructure, including HVAC, power distribution, UPS, generators, and fire suppression systems

Ensure compliance with industry standards and regulations for data center operations and safety

Lead and manage an on-site team of technicians and engineers, providing direction, training, and support in the maintenance and repair of critical infrastructure

Develop, implement, and provide training programs on-site for staff to ensure they are knowledgeable about data center operations and best practices, including on-the-job training

Conduct regular performance reviews and provide feedback to team members

Physically monitor and analyze data center performance and metrics to identify areas for improvement

Develop and implement strategies to optimize energy efficiency and reduce operational costs

Coordinate with other departments to ensure seamless integration of data center operations with organizational objectives

Develop and maintain emergency response plans for data center incidents, including power outages, equipment failures, and natural disasters

Coordinate and conduct regular on-site monthly drills to ensure staff readiness for emergency situations

Act as the primary point of contact during on-site emergencies, coordinating response efforts and communicating with stakeholders

Manage relationships with vendors and service providers, ensuring high-quality service and cost-effective solutions

Negotiate contracts and service agreements, ensuring favorable terms and conditions

Monitor vendor on-site performance and address any issues or concerns promptly

Oversee data center construction, expansion, and upgrade projects, ensuring they are completed on time and within budget

Collaborate with project teams to ensure alignment with organizational goals and technical requirements

Manage project resources, timelines, and deliverables effectively

Qualification

Data center managementTechnical knowledgeLeadership skillsIndustry standards knowledgeProfessional certificationsData center automationProblem-solvingAnalytical abilitiesEnergy efficiency knowledgeCommunication skillsInterpersonal skills

Required

Minimum of 5-7 years of experience in data center management or a related field

Strong technical knowledge of data center infrastructure, including HVAC, power distribution, and networking

Proven leadership and team management skills

Excellent problem-solving and analytical abilities

Strong understanding of industry standards and regulations

Ability to work under pressure and handle emergencies effectively

Excellent communication and interpersonal skills

Professional certifications such as Data Center Certified Associate (DCCA), Certified Data Center Management Professional (CDCMP), or similar

Experience with data center automation and monitoring tools

Knowledge of energy efficiency and sustainability practices in data centers

This position requires daily on-site presence at the data center facility in order manage site employees and vendors ensuring cohesive communication across the organization for continuity of business operations

The role may involve occasional travel to other data center locations

The position may require working outside of regular business hours on-site to address emergencies or perform maintenance tasks

Able to move within the facility and outdoor areas, including climbing ladders and perform maintenance activities on building roof tops when required

Able to visually inspect operating conditions within and around the facility and detect emergency alarms - auditory and visual

Able to perform movements such as kneeling, bending, crouching, and use of hands to operate hand and power tools, machinery, and other equipment

May be required to occasionally lift or move objects that weigh up to 65 lbs