Centennial · 1 day ago
General Manager
Fort Lauderdale, FL
Full-time
Onsite
Lead/Staff, Director/Executive
$150K/yr - $200K/yr
2+ years expCentennial is a retail real estate owner and operator with a national portfolio of shopping, dining, entertainment and mixed-use destinations. The General Manager will manage the overall operation of the shopping center, focusing on enhancing customer satisfaction and increasing the center's value through effective management and strategic planning.
Real EstateRetail
Responsibilities
Manage the shopping center facility and common area customer experience to the highest standards
Implement operating Standards of Excellence and measure success of execution
As applicable, partner with the Development team and aid in the planning & execution of repositioning and development strategies
Assist Development as needed with entitlements and manage construction activities while minimizing impact to the operating properties
Champion and lead Centennial’s Experience First program to further enhance the customers’ shopping center experience
Support and aid in the execution of Leasing strategies
In conjunction with the property leasing team, negotiate and secure local tenant and franchisee lease amendments and renewals
Support all aspects of local income generation and ancillary income
Protect existing cashflow and promote collaboration within the center team toward the creation of new revenue streams
In conjunction with the center’s marketing team, oversee and assist with the development and execution of the marketing plan, to engage the community, increased traffic, and drive tenant sales
Manage service contracts to the highest level of performance
Provide administration of leases, property management agreements, reciprocal easement agreements, and other operating covenants
Ensure the center meets all relevant government regulations
Manage and develop the talent of center personnel
Develop and maintain beneficial relationships with retailers, Centennial corporate and local team members, community stakeholders including government entities, local law enforcement and businesses, as well as professional and charitable organizations
Prepare and successfully execute and/or implement annual budget and business plan, forecasting operating expenses as required
Aggressively manage expenses to reflect current operating parameters while maintaining operating standards
Oversee property vendors and facilitate the Request for Proposal (RFP) and vendor selection process as well as contract creation
Anticipate future capital needs at the property and manage the approved capital budget to complete projects on time and on budget
Manage property account receivables and collections
Manage local tenant lease amendment negotiations and workouts
Ensure Brand Standards are met with visual merchandising, amenities, digital, social media and WIFI programs
Develop opportunities and host events to showcase the property to the community as a viable marketing channel
Ensure that the property is positioned for future growth by observing and reporting market changes relating to demographics, competition, community and government issues, economic development plans and changes to infrastructure
Ensure the maintenance of property physical plant and operating systems
Manage on-site Tenant Coordination efforts to include timely turnover of space to merchants, procurement of Landlord work project estimates, timely completion of projects, successful early or on time store openings and assembling required documentation such as lien releases
Establish and maintain positive working relationships with local police, fire, public utilities, and emergency response agencies
Implement standardized Risk Management program with the specific goal of reducing General Liability claims, experience, and cost
Lead and act as the primary point of contact and spokesperson for the property during local crisis events
Prepare monthly management reports, maintain effective communications with owners, and maintain appropriate documentation of critical items. Provide timely and effective reporting and presentations to corporate and ownership as required
As applicable, lead monthly ownership calls, annual budget presentations, and other ownership and corporate meetings
Ensure timely collection of sales reports and insurance certificates
As directed, support property onboarding process for other Centennial properties. Stabilize and align newly managed assets with current portfolio
Champion the SEE Centennial sustainability program
Participate in assigned special projects that enhance the department and/or company processes
Other duties as assigned
Qualification
Required
Bachelor's degree preferred or equivalent experience in the workplace
Minimum 2 years regional shopping center management experience
Real Estate Salesperson's license preferred
Understanding and knowledge of a local leasing & business development program with the ability to canvass, negotiate and close deals
Strong ability to lead and influence a diverse group of people
Adept in financial analysis, budgeting, and forecasting
Highly proficient in MS office applications: Word, Excel, PowerPoint, Outlook
Knowledge of software and financial models and programs such as MRI, Yardi etc
Ability to operate efficiently, independently and to seek constant improvement in achieving team goals
The flexibility and agility to respond to shifting priorities
A passion for reimaging retail real estate
Alignment with Centennial's core values
24/7 on call responsibility
Must be able and willing to work varying schedules which includes weekends and may include evenings and public holidays
Company
Centennial
We believe retail real estate holds the power to transform communities, foster connection, and drive economic growth.
201-500 employees
H1B Sponsorship
Centennial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (5)
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
J
Jami Wadkins
Chief Operating Officer
C
Cris Baird
Chief Legal Officer
Recent News
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