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Aventura Health Group · 1 day ago

Receptionist for Assisted Living Facility

Pikesville, MD

Full-time

Onsite

Entry Level

$15/hr - $15/hr

1+ years exp

Aventura Health Group is seeking a full-time receptionist for their Assisted Living Facility. The receptionist will manage the front desk, greet visitors, and perform various clerical duties to ensure the smooth operation of the facility.

Assisted LivingHealth CareMedicalNursing and Residential Care

Responsibilities

Performs various receptionist and related clerical activities to contribute to the public image and overall operating efficiency of the facility such as:

Immediately greets all patients/residents, visitors, staff, and job applicants in a positive, courteous, and welcoming manner

Answers all incoming calls, takes accurate messages, transfers calls to appropriate extension or pager, responds to caller inquiries, or promptly refers call to appropriate party

Takes messages for staff as needed

Maintains accurate sign-in and sign-out logs for patients/residents and visitors to the facility

Provides patient/resident information on specific units by providing direct-dial numbers, then transferring calls in a timely fashion

Accurately sorts and distributes mail to all patients/residents, business office, and other staff in accordance with established mail schedules

Prepares and maintains a current and accurate Job Description and Job Posting log for all departments, drug testing procedures, and various other forms at the front desk and other pre-designated areas

Ensures that all packages delivered to the front desk are promptly delivered to proper patient/resident, staff, or department

Handles all orders and distributes daily newspapers to patients/residents

Maintains a complete and current file on patient/resident room/phone numbers and for residents with watch mates at the front desk

Ensures the continued security of a Cash Box and maintains a complete and accurate log of all transactions

Serves as liaison with Social Service on incoming requests for admission packets, tours of the facility, phone calls of importance on general admission and other various requests

Follows all established departmental policies and procedures at all times

Performs all tasks and duties in an efficient and safe manner

Performs other related duties as assigned or as necessary. Remains flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs

Represents Aventura in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others