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Canopy Connect · 1 day ago

Forward Deployed Engineer

United States

Full-time

Remote

Mid, Senior Level

$125K/yr - $150K/yr

3+ years exp

Canopy Connect is building the infrastructure that powers best-in-class insurance experiences, enabling consumers to gain value from their own data. As a Forward Deployed Engineer, you will ensure that API customers launch successfully, managing relationships and guiding technical teams through implementation.

Auto InsuranceCommercial InsuranceDeveloper APIsFinTechInsuranceInsurTechLendingProperty Insurance

No H1B

Responsibilities

Lead end-to-end API onboarding and implementation for new customers, guiding technical teams through setup, testing, and go-live

Serve as primary post-sale contact for strategic enterprise accounts, managing cross-functional relationships across product, engineering, and executive teams

Act as an internal advocate for customer needs, providing structured feedback to product and engineering to inform roadmap priorities

Analyze usage data to identify expansion opportunities and ensure customers realize measurable value from Canopy Connect’s platform

Support contract renewals and growth initiatives in partnership with Sales, Engineering and Leadership

Qualification

Node.jsPostgreSQLAPI integrationReactAmazon Web ServicesFigmaCustomer success processesUX principlesCommunication

Required

3-5 years of software engineering experience, preferably with our tech stack: Node.js + Express, React + TailwindCSS + Next.js + React Aria, PostgreSQL, Design skills in Figma, Adobe XD, Photoshop or similar, Amazon Web Services

Proven success managing large or strategic enterprise accounts with complex integration needs

Demonstrated ability to design and operationalize customer success processes in early-stage or scaling organizations

Strong technical acumen and ability to troubleshoot issues related to APIs, data integrations, and authentication workflows

Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders

Experience collaborating closely with engineering and product teams to deliver customer-driven solutions

Understanding of UX principles, workflow optimization, and data security protocols

Candidates must be authorized to work in the United States or Canada

Benefits

Healthcare: We offer company-sponsored health, dental and vision insurance for employees and dependents.

Equity: We are a team of owners and we provide our team with generous equity grants.

Time to Recharge: We offer unlimited paid time off. Unplug, recharge, and come back refreshed.

Remote Friendly: We are a fully distributed team. We all work remotely. We offer a $1,000 stipend to equip you with a home office that is comfortable and personalized to your needs.

Friday Reimbursed Lunch: Order lunch on Fridays, and we'll cover it!

401K: We offer a 3.5% match.