Santander · 1 day ago
Sr. Associate, User Experience Design
Sacramento
Full-time
Onsite
Mid, Senior Level
$109K/yr - $180K/yr
6+ years expSantander is a global leader in the financial services industry, evolving into a technology-driven organization. The Sr. Associate, User Experience Design is responsible for leading and delivering user-centered digital experiences, collaborating with various teams to enhance Digital Sales, Online Banking, and Mobile Banking experiences.
BankingCommercial LendingFinanceFinancial ServicesPersonal Finance
Responsibilities
Lead UX design work for digital products and projects
Prioritize UX design work throughout area of ownership
Contribute to defining UX strategy and produce UX templates to increase team efficiency
Influence broader digital team priorities by bringing a customer lens to strategic meetings
Support partnerships with other teams through the bank
Iterate on Digital Sales, and Online & Mobile Banking designs through user-centered and data-driven feedback and findings
Collaborate with researchers and product managers to understand existing customer pain points and provide recommendations to remediate
Collaborate with designers, researchers, developers, and product managers to proactively identify potential new value/features to bring to our customers
Evaluate the competitive landscape (direct and indirect) to understand opportunities for improvements or new features
Facilitate design & research workshops that inspire user-centered problem solving
Mentor and assist other UX team members
Perform additional administrative functions as needed
Qualification
Required
6+ Years Relevant and related work experience
Ability and willingness to coach and inspire more junior team members
Ability to supervise work of others when needed
Ability to define internal priorities based on broader organization priorities
Ability to get work done & define future work without direct supervision
Ability to quickly adapt to changing requirements
Ability to quickly build professional relationships with other teams and team members
Ability to communicate well through oral and written communications and actively collaborate with others
Ability to meet deadlines and provide critical analysis
Ability to present work and others' work to stakeholders
Ability to communicate your design rationale to technical and business stakeholders
Expertise with design tools such as Sketch or Figma
Expertise in adhering to UI Design best practices
Expertise in usability testing methodologies and agile processes
Very familiar with the Apple Human Interface Guidelines and Google Material Design Guidelines
Very familiar with how design translates to code
Proficient in Microsoft Office and Outlook
A portfolio that showcases your design process and examples of your work is desired
Preferred
BS/BA degree or higher: Design/Creative, Human Interaction, Technology, or Related Field
9+ Years Relevant and related work experience
2+ Years Supervisory experience (with or without direct reports)
Other: UX or CX Industry Certification
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education
Experience in Microsoft Office products
Company
Santander
Banco Santander is a banking firm that specializes in various banking services including retail, commercial, digital, & investment banking.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-05-30Post Ipo Equity
1987-08-07IPO
Leadership Team
Hector Grisi
Consejero Delegado de Banco Santander
John Whelan
Managing Director of Digital Assets
Recent News
2026-01-09
capital-riesgo.es
2026-01-09
Company data provided by crunchbase