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Newrez · 1 week ago

Director- VA Education & Policy

PA, Fort Washington

Full-time

Onsite

Senior Level, Lead/Staff

9+ years exp

Newrez LLC is a company focused on providing superior service in the residential mortgage sector. The Director of VA Education and Policy will lead efforts in VA home loan education and policy, facilitating seminars, developing educational content, and engaging with military and veteran organizations.

FinanceFinancial Services

Responsibilities

Monitor VA circulars, trends and collect and analyze data in order to identify and develop educational content

Contribute to the development of VA home loan curriculum and support dissemination campaigns internally and externally, complete data review, analysis and presentation of data

Contribute to the development of new training initiatives to support Military & Veteran partnerships

Implement strategies to maintain engagement and provide operational support to all channels as necessary for VA home loan issues and concerns

Actively participate in military and veteran external organizations that advance and advocate for the use of the VA home loan benefit

Generate/initiate outreach to account executives and loan originators companywide

Support and train VA home loan program to relationship partners and through internal new hire training as required

Maintain cohesive relationships with trade organizations like NAMB and VAREP to influence legislative activities that affect current and future VA home loan policy

Manage the internal VA Support email inbox and respond to questions from our team members about VA loan transactions

Support the internal Military email inbox and respond or direct questions to the appropriate person

Review, update, and develop VA educational material within AMP and Total Expert

Support the team in co-facilitating one-on-one business development sessions with originators, branch/regional market reviews, new hire training, and line of business training for wholesale, DTC, JV’s, and retail

Support the team in co-facilitating external educational events through our strategic partners (Green Beret Foundation, UDT Seal, VAREP, and others)

Attend sponsored events (VAREP, Green Beret Foundation, Military Influencer, Military Spouse of the Year, etc.) when necessary to support team

Coordinate with product development and corporate risk and policy to ensure all communication is standardized across divisions

Conduct strategic planning with brand managers on their routines, 1:1s, and accountability activities and discuss business development plans and education with MVLPs

Assist with strategic planning of regional events and activity calendar to ensure brand presence in military and veteran communities

Support local and national partnerships and overall VA production by expanding education, networking, and strategic partnerships in the region

Support the collection and dissemination of leads to certified MVLPs companywide

Ability to effectively and accurately convey information to others

Performs related duties as assigned by management

Qualification

Mortgage experienceMilitary & Veteran communityMortgage training backgroundEducational curriculum developmentEffective communication

Required

9+ years of progressive, related experience

Ability to effectively and accurately convey information to others

Mortgage experience, Military & Veteran community familiarization, Mortgage training background

Working on-site at assigned office location

Regular and punctual attendance adhering to schedule established by leadership

Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand

Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations

Sedentary work in a stationary position at a cubicle for prolonged periods of time

Constant repetitive motions required for operating a computer, such as typing and managing phone calls

Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator

Preferred

Bachelor's degree in related field is preferred

Benefits

Medical, dental, and vision insurance

Health Savings Account with employer contribution

401(k) Retirement plan with employer match

Paid Maternity Leave/Parental Bonding Leave

Pet insurance

Adoption Assistance

Tuition reimbursement

Employee Loan Program

The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions