100% Remote // EPIC EMR Support jobs in United States
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Talent Groups ยท 1 day ago

100% Remote // EPIC EMR Support

positionUnited States
timeContract
remoteRemote
seniorityNew Grad, Entry Level

Talent Groups is a company offering remote support services, and they are seeking an EPIC EMR Support professional. The role involves providing Tier 1 support for Epic EMR and MyChart, along with responsibilities in a help desk environment.

IT Management
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H1B Sponsor Likelynote
Hiring Manager
Syed Arshad
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Responsibilities

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow experience is preferred)
IT awareness & Helpdesk tool experience

Qualification

Epic EMR supportMyChart supportServiceNowHelp desk experienceKnowledge base writing

Required

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow experience is preferred)
IT awareness & Helpdesk tool experience

Preferred

ServiceNow experience

Company

Talent Groups

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Glassdoor3.0
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Talent Groups delivers exceptional experiences by solving the toughest IT talent and technology challenges across all industries.
dateFounded in 2018
location
Houston, Texas, USA
people-size501-1000 employees
web-link
https://talentgroups.com/

H1B Sponsorship

Talent Groups has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
2018-07-01Acquired

Leadership Team

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Matthew James Ripaldi
Chief Executive Officer
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Recent News

PRNewswire
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2024-05-20
Company data provided by crunchbase