GAC Solutions · 2 weeks ago
DialogGPT Product Owner
GAC Solutions is seeking a DialogGPT Product Owner who will own the conversational AI capability built on Kore.ai XO11 DialogGPT. This role is responsible for defining conversational standards, routing strategy, and prioritization to ensure scalable, high-quality automation across service channels.
Responsibilities
Conversational architecture and routing standards
DialogGPT prompt and response design guidelines
Intent prioritization and rollout roadmap
IVR and legacy bot conversion plans
Success metrics including containment, deflection, and customer satisfaction impact
Qualification
Required
Proven experience designing conversational AI and LLM driven dialog systems
Hands on experience with Kore.ai platform, preferably XO11
Experience designing large scale voice and chat experiences
Strong ability to translate business requirements into conversational designs
Comfort operating in evolving AI and experimentation driven environments
Company
GAC Solutions
GAC Solutions was designed to help our client partners build winning teams.
H1B Sponsorship
GAC Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (19)
2023 (18)
2022 (13)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageRecent News
2026-01-24
2026-01-19
2026-01-11
Company data provided by crunchbase