Mass General Brigham · 1 day ago
Provider Network Quality Coordinator
Somerville, MA
Full-time
Hybrid
Entry Level
$21.78/hr - $31.08/hr
1+ years expMass General Brigham is a not-for-profit organization that supports patient care, research, teaching, and community service. The Provider Network Quality Coordinator role involves supporting provider data quality improvement and compliance initiatives by coordinating quality activities, maintaining accurate records, and ensuring regulatory standards are met.
Health CareHome Health CareMedical
Responsibilities
Collects, organizes, and maintains data related to provider data measures, audits, and performance metrics. Assists in data analysis and interpretation, providing administrative support for quality improvement projects
Monitors compliance with regulatory standards and reports any discrepancies or areas of concern to the Provider Network Growth team
Contact healthcare providers and facilities listed in the provider directory via phone outreach
Validate key provider information, including: practice name and address, phone number, office hours, whether the provider is accepting new patients, languages spoken, and network participation
Document and report findings using internal data collection tools or templates
Identify and flag discrepancies or potential directory errors
Follow standardized scripts and procedures to ensure consistency and regulatory compliance
Work with internal teams (e.g., provider relations, compliance) to report trends or escalate issues
Maintain a high level of professionalism and neutrality during all interactions
Meet established call quotas and documentation deadlines
Qualification
Required
High School Diploma or Equivalent required
At least 1-2 years of experience in an administrative or support role, preferably within a healthcare setting required
Strong organizational, communication, and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and data management software
Ability to handle multiple tasks simultaneously and work effectively in a fast-paced environment
Preferred
Associate's Degree or Bachelor's Degree preferred
At least 1-2 years of experience in quality control, assurance, accreditation or other related role preferred
Familiarity with healthcare quality measures, regulatory requirements, and accreditation standards is a plus
Benefits
Competitive salaries
Benefits package with flexible work options
Career growth opportunities
Differentials
Premiums and bonuses as applicable
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Mass General Brigham
Mass General Brigham specializes in providing medical treatments and health diagnostics services.
10001+ employees
H1B Sponsorship
Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
E
Erin Flanigan
SVP, Human Resources, Community, Specialty Hospital Division
O’Neil A. Britton
Chief Integration Officer, Executive Vice President
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