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GLIDEsf · 9 hours ago

Manager - Family Resource Center

San Francisco, CA

Full-time

Onsite

Mid, Senior Level

$70K/yr - $75K/yr

5+ years exp

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices and transforming lives. The FRC Manager supports the development and implementation of core programming, ensuring effective operations and compliance with contract requirements while overseeing family programming and staff supervision.

Child CareCommunitiesNon ProfitSocial Media

Responsibilities

Oversee and develop programming for families in the areas of parenting, education, child development, wellness, reduction of isolation, basic needs, case management services, and community building

Oversees delivery of services and ensure alignment with CalAIM requirements

Supports the development and review of family care plans to ensure a coordinated whole-person approach for Medi-Cal members

Develops and refines operational workflows and processes to support effective family care resources, and implementation of program operations

Partners with Director to support program alignment and ensure compliance with contractual, quality, and promising practices standards

Recommends and implements goals and objectives, policies and procedures and ensures the resource center is staffed appropriately

Oversees daily program operations and logistics by setting expectations, communicating goals, and monitoring work to ensure quality, timeliness, and compliance with policies

Develops and implements program plans and resources, and provides training to ensure staff and partners understand their roles and responsibilities

Will support with managing the program budget (i.e. monitoring costs incurred), and ensure project spend-down (monthly) in collaboration with Supervisor and Finance

Collaborate across FRC Leadership to identify, develop, and implement processes and best practices that support the integration and coordination of service provision interdepartmentally for greater reach and impact

Oversee diaper monthly diaper bank distribution, and basic need supplies distribution

Work with Director to locate and facilitate securing consultants who contract with the resource center, to provide grant funded and required programming for families

Assist with the development and rollout of new systems or programming as assigned

Ensure data collection is accurate for reporting needs. Attend regular meetings to review data

Hold quarterly Parent Advisory Meetings and facilitate parent leadership activities

Qualification

Program managementStaff supervisionChild development knowledgeCommunity-based servicesCommunication skillsLeadership techniquesFamily systems knowledgeFacilitating support groupsEducational workshop developmentData collection

Required

Bachelor's degree in social work, counseling or related field or 5 years equivalent experience

2+ years experience in program management and administration, staff supervision, and operations oversight in a community-based social services agency serving children and families

Strong child development and family systems knowledge

Experience facilitating support groups and developing educational workshops for adults

Excellent verbal, written, and public speaking skills to lead training, engage with stakeholders, and communicate effectively with staff and the community

Experience serving families experiencing homelessness, involved with child welfare, navigating serious medical, developmental or behavioral challenges

Knowledge of principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures

Experience with the principles and practices of leadership techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly

Principles and practices of program management including planning, development, implementation, and evaluation

Company

GLIDEsf

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives.

Founded in 1929

San Francisco, California, USA

51-200 employees