ZoomInfo · 22 hours ago
Learning & Development Manager II
Vancouver, WA
Full-time
Hybrid
Entry, Mid Level
$56K/yr - $88K/yr
2+ years expZoomInfo is where careers accelerate, and they are seeking a Learning & Development Manager II responsible for all aspects of training for ZoomInfo customers. The role involves facilitating training sessions, developing content, and driving customer engagement to ensure proficiency with ZoomInfo's offerings.
AnalyticsInformation ServicesLead GenerationMarketing
Responsibilities
Facilitate training sessions for customers, both new and existing, in accordance with established programs, to ensure immediate adoption and success while creating lasting impact
Document and track trainings, attendees, notes and follow-ups for assigned customer base in Salesforce CRM
Develop content for trainings for both customers and internal stakeholders (and employees, occasionally). This includes working with the Learning & Development team to conduct needs assessments, meeting with internal stakeholders to understand product enhancements, and developing strategic methods to facilitate training
Drive customer engagement beyond onboarding & fundamental trainings towards the highest degree of proficiency through our ZoomInfo Certification program
Customize each training based on audience/buyer personas and company profiles while leveraging their business challenges to formulate success strategies
Work cross-functionally with the Account Managers and Customer Success Managers to schedule trainings and provide information that has a direct impact on customer health and retention
Determine and apply assessment instruments to measure learner progress. Prepare monthly and annual reports on training program effectiveness
Qualification
Required
Bachelor's degree, preferably in Business, Education, Human Resources or a related field
2+ years proven work experience in sales or account management with 1+ of those years focused on training in sales and/or account management
Excellent communication, presentation and organizational skills
Proficiency in MS Office and Google-Suite products
2+ years' experience in Sales, Account Management, and/or Training
Proficiency with Salesforce (Lightning)
Experience with learning management software
Knowledge of the methods and principles of designing training programs, teaching individuals and groups, and assessing the impact of training initiatives
Experience with engaging large Sales, Marketing and/or Recruiting audiences and improving technology adoption on a large scale
Benefits
Comprehensive Medical, Dental, Vision
Eligibility for Future Equity Awards
401k Matching (50% of the first 7% of your contribution)
12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
Family forming benefits up to $20k, plus discounts on a Care.com membership
Virgin Pulse Wellness Program
Optional add ons such as pet insurance, legal service support, and more!
Company
ZoomInfo
ZoomInfo offers a platform for accessing business contact information, company profiles, and sales intelligence tools.
1001-5000 employees
H1B Sponsorship
ZoomInfo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (74)
2024 (67)
2023 (51)
2022 (115)
2021 (81)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$8.55MKey Investors
TA AssociatesVenrock
2024-04-01Post Ipo Equity· $1.55M
2020-06-04IPO
2019-02-04Acquired
Leadership Team
Henry Schuck
CEO & Founder
Filip Popovic
Chief Technology Officer
Recent News
Venrock
2025-12-31
Company data provided by crunchbase