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Beth Israel Lahey Health · 1 day ago

Administrative Assistant Admissions, Behavioral Health

Cummings Center, Beverly

Full-time

Onsite

Entry Level

$19/hr - $23.16/hr

1+ years exp

Beth Israel Lahey Health is a growing healthcare organization dedicated to making a difference in people's lives. They are seeking an Administrative Assistant for Admissions in Behavioral Health to provide program information, referral, and crisis intervention services to clients seeking behavioral health treatment.

Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining

Responsibilities

Respond to calls and/or walk-ins for clients seeking admission

Interviews consumer to obtain essential information necessary to meet program admission requirements

Maintains a thorough working knowledge of insurance restrictions to ensure appropriate assignments are made. Collects all pertinent information regarding service coverage and eligibility. If no insurance coverage exists, and if applicable, informs clients of siding fee scale and determines subsidized services when available

Completes insurance eligibility approval and obtains initial authorization, when applicable, from insurance companies for all consumers, new and readmissions

Documents new and/or updates client demographic and billing information in the computer

Markets programs by answering questions and providing informational brochures

Ability to provide information on updated directory of referral sources and community resources internal and external to BILH BS

Assist in emergency situations seeking client treatment

Shares full and timely information on any risks identified

Scans documents, when applicable, into the electronic system/file

Attends all required supervision and meetings

Maintains tracking requirements for program(s)

Other related duties as assigned

Qualification

Office administrative practicesMultitaskingExcelWordTime managementAttention to detailElectronic health recordsPublic interaction techniquesTeamworkIndependent work

Required

High School Diploma / GED

a minimum of 1 year experience in a related field

multitasking, time management and strong attention to detail are essential

Ability to work independently or on a team with other professionals

Standard office administrative practices and procedures, including the use of standard office equipment

computer applications; Excel and Word

knowledge of electronic health records a plus

ability to utilize technology in order to manage reports, spreadsheets, etc

Techniques for dealing effectively with the public and staff, in person and over the telephone

Benefits

Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.