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Marriott Vacations Worldwide · 1 day ago

Event Marketing Supervisor

HVC Sacramento AMS

Full-time

Onsite

Entry Level

1+ years exp

Marriott Vacations Worldwide is a leading hospitality company, and they are seeking an Event Marketing Supervisor. The role involves ensuring safety and security, training employees, and maintaining positive relationships among coworkers while adhering to company policies.

HospitalityHotelRentalTourismTravel

Responsibilities

Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment

Protect the privacy and security of guests and coworkers

Maintain confidentiality of proprietary materials and information

Follow company and department policies and procedures

Perform other reasonable job duties as requested by Supervisors

Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property

Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email)

Speak to guests and co-workers using clear, appropriate and professional language

Provide assistance to coworkers, ensuring they understand their tasks

Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job

Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans)

Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions

Develop and maintain positive and productive working relationships with other employees and departments

Support all co-workers and treat them with dignity and respect

Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality

Partner with and assist others to promote an environment of teamwork and achieve common goals

Actively listen to and consider the concerns of other employees, responding appropriately and effectively

Monitor the performance of others to ensure adherence to quality expectations and standards

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Qualification

Customer Service OrientationDetail OrientationEnglish Language ProficiencyTeam WorkCommunicationDependabilityPositive DemeanorSelf DevelopmentIntegrityInitiativePresentationListening