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Wellby Financial · 10 hours ago

Consumer Lending Processor II

Webster, TX

Full-time

Onsite

Entry Level

1+ years exp

Wellby Financial is a company committed to passion and customer focus. The Consumer Lending Processor will be responsible for reviewing, funding, and completing all Consumer Loan Applications, ensuring documentation completeness and conducting quality assurance audits.

Credit CardsFinanceFinancial ServicesLending

Responsibilities

Works with purpose and is driven to provide the best team member experience

Willingness and ability to exhibit Wellby Core Values every day

Conducts quality assurance audits prior to funding to ensure completeness and accuracy for consumer real estate and non-real estate documentation

Helps support cross-functional departments by guiding and directing lending operations in relation to consumer loan funding

Coordinates with member and retail partners to obtain the necessary documentation for loan closing and if necessary, post funding documentation

Manages incoming inquiries related to consumer loan operations received through various channels

Demonstrate sound decision-making skills when adding dealerships to our rolodex

Ensure post-funding documentation for all consumer real estate and non-real estate documents is submitted to cross-functional departments and completed. After funding, documentation includes but is not limited to proof of insurance, ACH forms, UCC1, dealer drafting instructions, balance transfers, check printing, etc

Disburse and advance all consumer real estate and non-real estate loan proceeds

Print documentation and prepare all payoff checks to the issuer on the loan agreement

Process Vehicle Titles, Registration, and Plates in accordance with state guidelines

Obtain, complete, and process accurate title work documentation for the purpose of lien perfection

Conducts title investigation to help provide a resolution to missing or incorrect title paperwork

Review and process incoming dealer draft payments efficiently

Is able to sort, log, and disburse daily applications evenly amongst the team

Handles and resolves all incoming inquiries courteously and professionally

Demonstrates a team player with a positive attitude within the department and across the credit union

Identifies department needs and suggests proper process improvement or training to meet those needs

Participate and facilitate ongoing training to provide operational support on current processes

Completes various loan projects, system testing, internal WIKI updates, and training as assigned

Ensure appropriate policies, procedures, and guidelines are being followed

Attention to detail and work well in a fast-paced environment

Refers to problems that are beyond their authority to their manager, along with their recommendations

Performs other related duties as assigned

Qualification

Consumer lending regulationsQuality assurance auditsLoan documentation processingMicrosoft Office SuiteCustomer service skillsMultitasking skillsProblem-solving skillsOrganizational skillsCommunication skills