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Richmark Property Management · 2 days ago

Director of Multi-Family Operations

Greeley, Colorado

Full-time

Onsite

Director/Executive

$100K/yr - $175K/yr

7+ years exp

Richmark Property Management is a family-owned company dedicated to executing high-quality projects that enhance the communities they serve. The Director of Multifamily Operations is responsible for corporate-level oversight of multifamily performance across the portfolio, leading the corporate operations team, establishing KPIs, and ensuring alignment between ownership objectives and execution.

Property ManagementReal EstateReal Estate Investment

Responsibilities

Establishes, monitors, and reports on portfolio-wide KPIs including NOI, occupancy, leasing velocity, delinquency, expenses, turnover, and resident satisfaction

Translates ownership and executive objectives into actionable performance goals for Regional Managers

Reviews portfolio trends, identifies risks and opportunities, and implements corrective strategies

Leads annual goal-setting and quarterly performance reviews across the portfolio

Creates annual business plans for each property

Oversees development of annual operating budgets in coordination with Regional Managers and Accounting

Reviews monthly financial statements, variance reports, and forecasts

Evaluates capital needs, expense controls, and revenue strategies to maximize asset value

Partners with leadership on refinancing, acquisition transitions, and stabilization strategies

Provides direct leadership to Regional Managers and corporate operations staff

Builds, mentors, and develops high-performing leadership talent

Ensures consistency in policies, procedures, and best practices across the portfolio

Leads training initiatives related to financial literacy, leadership, and operational excellence

Establishes portfolio-wide standards for operations, reporting, staffing models, and property conditions

Ensures consistent use of property management systems, dashboards, and reporting tools

Oversees implementation of operational improvements and process efficiencies

Serves as a key point of contact for ownership on portfolio performance

Prepares monthly operations reports

Ensures timely, accurate, and transparent reporting

Assist with other duties as assigned

Qualification

Multifamily financialsProperty management softwareLeadership skillsFinancial acumenKPI monitoringCommunication skillsTeamworkProblem solvingAdaptability