Associate, Program Operations jobs in United States
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Element Fleet Management · 1 day ago

Associate, Program Operations

Element Fleet Management is redefining the fleet management industry with a focus on delivering a superior client experience. The Associate, Program Operations will support Transportation Analysts by managing vehicle deliveries, coordinating with vendors, and ensuring service level agreements are met.

ConsultingFleet ManagementRisk Management
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Responsibilities

Execute transport services as requested with accuracy, including ordering temporary tags, following up on repairs, responding to inquiries, holding meetings with vendors, and preparing status reports
Support Transport Analysts with VIN-level escalations and recurring results reviews, requirements forecasting, and performance outcomes on weekly vehicle delivery volumes
Maintain and research rejected master data files to identify root causes and ensure accurate data feeds
Assist with the coordination of repairs needed at hub locations
Maintain records of required vehicle services while vehicles are in storage status, including exercise cycles, DOT inspections, repairs, and T&R inspections
Conduct extensive follow-up with external vendors to manage delivery estimated time of arrivals (ETAs)

Qualification

Microsoft OfficeProblem solvingProcess managementProduction forecastingCustomer serviceSix Sigma Yellow BeltCommunicationTime managementCollaborationAttention to detail

Required

Must have High School Diploma
A demonstrated history of problem solving in complex operational environments
Customer service experience
Proficiency in Microsoft Office, including Excel, Word, and Smartsheet
Ability to manage time, prioritize multiple tasks, and focus on details
Ability to work in the country in which the role is posted without support from the organization

Preferred

Process management experience
Six Sigma Yellow Belt is preferred
Production forecasting experience
Strong written and oral communication skills
Ability to work independently and collaboratively in a fast-paced environment

Benefits

A culture of innovation, empowerment, decision-making, and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

Company

Element Fleet Management

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Element Fleet Management is a fleet management company that provides world-class management services and financing for commercial vehicle.

Funding

Current Stage
Public Company
Total Funding
$2.62B
Key Investors
International Finance Corporation
2025-11-19Post Ipo Debt· $500M
2025-05-08Post Ipo Debt· $100M
2025-03-20Post Ipo Debt· $650M

Leadership Team

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Laura Dottori
President and Chief Executive Officer
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Heath Valkenburg
EVP and Chief Financial Officer
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Company data provided by crunchbase