Live Nation Entertainment · 1 day ago
IT Support Representative (AM Shift) - Talking Stick Resort Amphitheatre
Phoenix, AZ, USA
Full-time
Onsite
New Grad, Entry LevelLive Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders. The Venue IT Support Representative will provide on-site IT support during events, assisting venue staff with troubleshooting and ensuring smooth technology operations.
ConcertsEvent PromotionEventsMedia and EntertainmentTicketing
Responsibilities
Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff
Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures
Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology
Be the onsite contact and provide guided access for visiting IT service or support providers
Provide onsite assistance to tour production by helping to establish artist Internet connectivity or otherwise fulfill the terms of artist/tour IT riders prior to and on 'day of show.'
Provide proactive 'day of show' IT event support by ensuring there are no outstanding IT hardware/software issues with point of sale or access control technologies prior to gates opening for fans
Assist with deployment, inventory management, and maintenance of onsite IT equipment including POS terminals
Develop, demonstrate and leverage a comprehensive understanding of venue network connectivity and deployed technologies
Participate as needed with seasonal IT preparation and validation, as well as shutdown and winterization
Assist with the extension of existing venue IT infrastructure or implementation of new infrastructure to support special events such as festivals or private events
Qualification
Required
Experience with and in-depth knowledge of Apple iOS, MS Windows, and network technologies
Strong communication skills (oral and written) paired with a professional communication style
Self-motivated, capable of independent reasoning and troubleshooting
Highly organized and strong attention to detail
Must be a reliable and dependable team player with ability to work independently and under little supervision
Must be able to adapt to a constantly changing and at times stressful work environment
Must possess a valid driver's license, access to a reliable vehicle, and a clean driving record
This position requires flexibility with scheduling; including the ability to accommodate evening and weekend on-call shifts, holidays, as well as extended hours for events and summer festivals
Availability to consistently provide event support is a requirement of this role
Company
Live Nation Entertainment
Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.
Founded in 1996Beverly Hills, California, USA
10001+ employees
H1B Sponsorship
Live Nation Entertainment has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (23)
2023 (34)
2022 (39)
2021 (39)
2020 (49)
Funding
Current Stage
Public CompanyTotal Funding
$3.72BKey Investors
Public Investment Fund
2025-10-08Post Ipo Debt· $1.3B
2024-12-03Post Ipo Debt· $1B
2023-01-09Post Ipo Debt· $900M
Leadership Team
Chris Loll
Chief Operating Officer, Media & Sponsorship
Rose Kirkland
Senior Vice President, Booking
Recent News
2026-01-09
Music Business Worldwide
2026-01-08
Company data provided by crunchbase