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Jefferson Health · 12 hours ago

Patient Services Associate II - Cheltenham Internal Medicine - Full-Time Days

Elkins Park, PA

Full-time

Onsite

New Grad, Entry Level

Jefferson Health is a nationally ranked health care system committed to providing high-quality clinical care and education. The Patient Services Associate II enhances the patient experience by managing arrival and departure activities, obtaining pre-authorizations, and ensuring compliance with regulatory standards.

Hospital & Health Care

Responsibilities

Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC

Obtains pre certifications and/or pre authorizations for procedures

Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate

Greets and interacts with patients/visitors in a professional manner, on phone or in person

Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards

Other duties as requested or assigned

Qualification

Customer servicePatient facing experienceEPICHIPAA complianceProfessional communication

Required

HS Diploma or equivalent required

Preferred

Customer service and/or patient facing healthcare experience preferred

Benefits

Medical (including prescription)

Supplemental insurance

Dental

Vision

Life and AD&D insurance

Short- and long-term disability

Flexible spending accounts

Retirement plans

Tuition assistance

Voluntary benefits

Company

Jefferson Health

Thomas Jefferson University and Thomas Jefferson University Hospitals are partners in providing excellent clinical and compassionate care for our patients in the Philadelphia region, educating the health professionals of tomorrow in a variety of disciplines and discovering new knowledge that will define the future of clinical care.

Founded in 1995