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Renuity · 14 hours ago

Call Center - Customer Service Agent (On-Site) - Full Time

Madison, WI

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Renuity is a company that focuses on home improvement services, and they are seeking a Call Center Agent for their Customer Service Team. The role involves supporting lead generation and sales by processing submitted leads and assisting customers with their home improvement inquiries.

ConsumerResidentialService Industry

Responsibilities

Manage all appointments generated through face-to-face sources and enter them into the CRM

Accurately document all call attempts, applying appropriate dispositions and detailed notes for each interaction

Handle inbound calls from promoters and place outbound calls to reach unverified leads

Participate in regular department contests and achieve both personal and team goals

Qualification

Communication skillsMotivatedCompetitiveGoal-driven energyMultitaskProfessional presenceConsistencyComfort with technologyTeam-first mindsetReliabilityOrganizational skills