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GQG Partners · 23 hours ago

Technical Support Analyst (NY)

New York, United States

Full-time

Hybrid

Entry Level

$65K/yr - $85K/yr

1+ years exp

GQG Partners is an investment boutique managing global and emerging market equities. They are seeking a Technical Support Analyst to provide onsite and remote technical support for staff and end-user equipment, focusing on customer service and technical issue resolution.

Asset ManagementFinancial ServicesFinTechProduct Research

H1B Sponsor Likely

Responsibilities

Provide onsite technical support in the NYC office 5 days a week, and remote IT support for other locations

Support Windows traditional desktops and laptops, Azure virtual desktops, applications, mobile technologies and conference room equipment

Identify, research, and resolve technical problems

Maintain hardware inventory

Maintain documentation for end user processes and procedures

Operate with integrity and keen attention to detail

Recommend and implement workflow improvements where applicable

Safely maneuver and organize mounting equipment

Safely prepare items for shipping

Qualification

Microsoft 365Windows client productsTroubleshootingTCP/IP networkingCybersecurity conceptsAzure productsVideo conferencing technologyPhysical IT Asset TrackingTechnical translationEquipment maneuveringPowerShellPythonBloomberg AnywhereVulnerability managementZscalerProofpointCommunication skills

Required

Experience and/or certifications with the Microsoft 365 and Windows client product suites

Knowledge of video conferencing technology

Knowledge of basic TCP/IP networking concepts

Knowledge of basic cybersecurity concepts

Demonstrated experience in resolving issues by troubleshooting problems

Excellent verbal and written communication skills

Demonstrated ability to perform Physical IT Asset Tracking and Location Management using spreadsheets and accurate documentation

Demonstrated ability to translate technical concepts for non-technical stakeholders

Bachelors required, and reputable industry certifications will be well received

Demonstrated ability to safely maneuver equipment

Preferred

Experience and/or certifications with Azure and other Microsoft products (e.g., Intune, AVD, Defender)

Experience with PowerShell and/or Python

Experience supporting Bloomberg Anywhere

Experience with vulnerability & patch management

Experience with Zscaler

Experience with Proofpoint

Benefits

Generous medical, dental, and vision plans.

Paid and voluntary supplemental life insurance.

Healthcare spending account, flexible spending accounts, and transit benefit options.

Paid sick and personal time off, Parental Leave, and paid disability benefits.

Employee Assistance Program (EAP).

401K matching with immediate vesting.

Company

GQG Partners

GQG Partners is an investment boutique that manages global and emerging market equities for institutions, advisors, and individuals worldwide.

Founded in 2016

Fort Lauderdale, Florida, USA

201-500 employees

https://gqgpartners.com/

H1B Sponsorship

GQG Partners has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2023 (3)