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Waterfield Tech · 2 days ago

AI + Customer Experience Intern

United States

Internship

Remote

Intern

$23/hr - $26/hr

Waterfield Tech is a company that enables businesses to deploy tailored customer engagement solutions enhanced by Applied AI. They are seeking curious, self-directed interns to work on meaningful projects at the intersection of AI and customer experience, gaining hands-on experience with AI tools and contributing to client-facing work.

ConsultingCustomer ServiceInformation TechnologySoftware

H1B Sponsor Likely

Responsibilities

Develop AI agents for customer service and contact center workflows

Work on voice and chat AI implementations

Build internal tools and automations

Research and prototype emerging AI capabilities

Create technical documentation and integration guides

Write blog posts, LinkedIn articles, and thought leadership content

Create case studies and document client success stories

Research and summarize AI developments relevant to CX

Develop social media content and engagement strategies

Build presentation decks for conferences and sales

Support client onboarding, training, and success initiatives

Conduct research to support consulting engagements

Analyze client workflows and identify automation opportunities

Build ROI models and business cases

Create client-facing deliverables and presentations

Design and prototype internal tools that become client products

Conduct user research and testing

Build AI-powered workflows for internal operations (HR, finance, admin)

Create workshop formats and training materials

Develop process improvements and automations

Qualification

AI interestPythonAPIsWriting portfolioBusiness analysisProduct managementSelf-directed learnerComfortable with ambiguityCommunication

Required

Demonstrated interest in AI (personal projects, coursework, self-learning, daily use—show us how you engage with AI)

Strong written and verbal communication skills

Self-directed learner comfortable with ambiguity

Comfortable with remote work and async collaboration

Currently enrolled undergraduate (junior/senior) or graduate student

Preferred

Python, APIs, or prompt engineering experience (Technical track)

Writing portfolio or content creation experience (Content track)

Business analysis or consulting exposure (Client Success track)

Product management or UX experience (Product track)

Benefits

Real projects with real impact—not busywork

Published work with your name on it (we "build in public")

Hands-on experience with AI tools (Claude, ChatGPT, and more)

Mentorship from experienced professionals

Exposure to how AI is transforming customer experience

Remote flexibility—work from anywhere, around your class schedule

Path to full-time employment for strong performers

Company

Waterfield Tech

Waterfield Tech specializes in customer engagement, strategic consulting, product development, implementation, and management services.

Founded in 1984

Tulsa, Oklahoma, USA

501-1000 employees

https://www.waterfieldtech.com

H1B Sponsorship

Waterfield Tech has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (6)

2023 (2)

2022 (10)