Focus Merch · 1 day ago
Order Management Specialist
Focus Merchandising is a global leader in sourcing and delivering fashion-forward products. The Order Management Specialist will oversee daily order processing, manage order fulfillment, monitor inventory, and ensure all customer requirements are met.
Responsibilities
Oversee daily order processing
Manage order fulfillment
Monitor inventory
Ensure all customer requirements are met
Maintain accurate records
Collaborate with internal departments to resolve any issues
Ensure timely follow-ups to maintain high customer satisfaction
Qualification
Required
Order Management and Order Processing experience, with strong organizational abilities
Strong Analytical and Problem-Solving skills for managing order discrepancies and improving processes
Excellent Communication and Customer Service skills to effectively interact with clients and internal teams
Proficiency in using order management or ERP systems and Microsoft Office Suite
Proven ability to work in a fast-paced, detail-oriented environment
Preferred
Previous experience in supply chain, retail, or customer service roles is a plus
Bachelor's degree in Business, Supply Chain, or a related field is preferred