Cook Children's Health Care System · 1 day ago
Clinical Support Specialist III
Fort Worth, TX
Full-time
Onsite
Senior Level
5+ years expCook Children's Health Care System provides health coverage for low-income families and is seeking a Clinical Support Specialist III. This role involves supporting the Service Coordination Department functions, managing member case loads, and providing call issue escalation for members or providers.
Hospital & Health Care
Responsibilities
Provide support for all Service Coordination Department functions including health education and service coordination services for CCHP members
This position also provides call issue escalation for CCHP members or providers, may manage a case load of members with low to moderate health complexity or may provide support for Team Lead duties, during the Team Lead’s absence
Qualification
Required
High school diploma or equivalent required
Five years' experience in a managed care or medical office/hospital environment
Bi-lingual (English/Spanish) Required. Expert proficiency in conversational, reading, writing, and translating medical terms as well as diagnoses. Must pass Spanish test prior to hire
Superior verbal and written communication including motivational interviewing and adult learning principles
Familiarity with basic medical terminology and ICD-9 and CPT coding
Personal computer skills. Expertise with various software applications/databases (i.e., Microsoft Office)
Highly organized, ability to prioritize, and demonstrate complex problem solving skills
Ability to work autonomously with minimal supervision
Demonstrated care coordination concepts
Certified Community Health Worker required
Preferred
Bachelor of Social Work preferred
Licensed Bachelor Social Work preferred
Company
Cook Children's Health Care System
Cook Children's Health Care System embraces an inspiring Promise – to improve the health of every child in our region through the prevention and treatment of illness, disease and injury.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Simmons
President & CFO Cook Children's Home Health
Stephen Kimmel
Chief Financial Officer
Recent News
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