Apply on Employer Site

Service Experts · 1 week ago

Legal Counsel

Richardson, TX

Full-time

Hybrid

Mid Level

3+ years exp

Service Experts is a company seeking a Legal Counsel to support their daily operations and long-term goals. The successful candidate will handle pre-litigation dispute resolution, litigation, commercial contracts, and other legal responsibilities.

ConstructionConsumer GoodsHeating Ventilation and Air Conditioning (HVAC)ResidentialSolar

Responsibilities

Work with internal customer service, operations, and field leadership teams to resolve consumer disputes before they escalate into litigation

Respond to consumer complaints made through various channels, including State Attorneys General and State Departments of Consumer Protection, and advise the operations team on responding to disputes made through other forums such as the Better Business Bureau (BBB)

Advise and assist with remediation strategies to avoid reputational harm and legal escalation

Provide legal guidance on business practices, marketing, and customer interactions to ensure compliance with applicable laws and industry standards

Critically evaluate legal strategy, filings, and discovery practices by outside counsel

Assess liability exposure, alleged damages, and settlement demands

Ensure alignment of legal strategies with the company’s business objectives and risk tolerance

Advise on compliance with federal, state, and local laws affecting consumer-facing operations, including contracts, advertising, sales practices, and customer communications

Monitor developments in consumer protection law and regulations and communicate relevant updates to business stakeholders

Support the development and implementation of policies and training programs to promote ethical business conduct and compliance

Review, draft, and negotiate a variety of routine commercial agreements, including real estate leases, non-disclosure agreements (NDAs), vendor contracts, and other standard business documents that support day-to-day operations

Provide clear, practical legal advice to internal stakeholders regarding contract terms, risk allocation, and compliance with company policies and applicable laws

Collaborate with business leaders and cross-functional teams to address contract-related issues and facilitate timely execution of agreements

Assume a broad range of responsibilities and adapt to evolving business needs, including supporting new initiatives, special projects, and other legal matters as they arise

Qualification

Juris Doctor (JD)Licensed attorneyConsumer protection lawRegulatory complianceCommercial contractsInterpersonal communicationNegotiation skillsProblem-solvingTeam collaboration

Required

Juris Doctor (JD) from an accredited law school

Licensed and in good standing in at least one U.S. jurisdiction

At least three years of relevant legal experience in a law firm or in-house legal department, with a preference for experience in consumer-facing industries (e.g., retail, home services, financial services, insurance, or other B2C sectors)

Demonstrated ability to advise on matters involving consumer protection, regulatory compliance, and business practices

Strong drafting, negotiation, and interpersonal communication skills

Ability to work independently and collaboratively in a fast-paced environment

Practical, business-minded approach to legal risk-assessment and problem-solving