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Pratt & Whitney · 1 day ago

Quality Clinic Investigation Manager (Onsite)

Asheville, NC

Full-time

Onsite

Mid, Senior Level

$87K/yr - $165K/yr

3+ years exp

Pratt & Whitney is transforming the future of flight by designing and servicing innovative engines. The Quality Clinic Investigation Manager will oversee quality processes and manage problem resolution teams to ensure the delivery of high precision engine components.

Aviation & Aerospace

No H1B

U.S. Citizen Only

Responsibilities

Oversight of the Escape Management Process(s) for the assigned organization

Manage Problem Resolution Team (PRTs) for escapes

Manage customer return process for site

Manage tracking of escape corrective actions for site

Drive personal improvement in RCCA & 8D competency

Participate in Quality Clinic and RCCA Discipline process improvement events

Foster and maintain cooperative relationship with Program Quality, Product Recall, and leverage clinic to clinic interaction across the enterprise

Qualification

8DRCCAAerospace quality standardsSAPRed-X / 6 SigmaProject managementProblem solvingCommunication skillsOrganizational skillsDecision-making skills

Required

BS in an Engineering or Manufacturing related field or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience

Familiarity with 8D & RCCA is required

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

Preferred

Ability to understand and interpret engineering technical data, such as manufacturing or part drawings, to provide guidance to cross functional teams

Must have excellent written and verbal communication skills, as well as, strong presentation, planning, problem solving, organizational, project management and decision-making skills

Work experience with government regulatory agencies

Knowledge of aerospace quality standards including AS9100, AS9102, & ISO

Demonstrated ability to interface with all levels of management, external customers, and government agencies

Certification in Red-X / 6 Sigma / similar data driven problem solving approach preferred

Benefits

Medical, dental, vision and life insurance

Short-term disability, long-term disability and parental leave

401(k) match

Flexible spending accounts

Employee assistance program

Employee Scholar Program (No waiting period!)

Paid time off including: 3 weeks of vacation, 5 personal sick days, 3 unpaid days for unique situations at supervisor discretion, and 12 paid government holidays

Company

Pratt & Whitney

Glassdoor3.8

Pratt & Whitney, an RTX business, is a global leader in propulsion systems, powering the most advanced aircraft in the world, and we are shaping the future of aviation.

Founded in 1925

East Hartford, CT, US

10001+ employees