Wellstar Health System · 1 month ago
PAS QA Operations Trainer WMCG
United States
Full-time
Remote
Entry, Mid Level
2+ years expWellstar Health System is dedicated to enhancing the health and well-being of every person they serve. The PAS QA Operations Trainer role involves providing onboarding and operations training for PAS and Front Office staff, collaborating with department leaders to create training content, and mentoring new hires to ensure successful outcomes.
FitnessHealth Care
Responsibilities
Provides Training for PAS and Non-PAS Registration staff
Leads PAS Registrations Essentials Onboarding Courses virtually and/or in-person based on operational needs
Administers Registration Essentials Onboarding content to facilitate a high level of understanding for all new hire PAS and Front Office team members
Administers ongoing PAS and Front Office Operations training content to facilitate a high level of staff proficiency related to registration processes
Maintains knowledge of standard, administrative and department policies, procedures, and protocols
Maintains knowledge of commercial and government insurance plans, government, hospital, and billing requirements to ensure proper compliance of the PAS department
Stays abreast of policy and procedural updates to ensure training content is consistent with current expectations
Completes Monthly Self Studies in advance of assignments to ensure familiarity with content and ability to answer leadership and team questions
Assists PAS management team with determining annual performance review goals and provides relative training content to support the successful achievement of goals
Supports staff development and education initiatives by composing training materials with collaboration of the PAS and Revenue Cycle leaders and Organizational Learning
Support of course development including but not limited to new hire training classes, monthly self-studies, annual staff competencies and other programs as needed
Develops informational material to reduce or eliminate registration errors based on current patterns and trends
Collaborates with Org Learning on the development of Annual CBL program content and monthly assignment schedule
Mentors new-hire team members through the remediation period to ensure all students receive every opportunity available to achieve successful outcomes on the end-of-course exams and retakes
As appropriate, provides mentoring review materials to new-hire team members to address areas of the students deficiency
Implements training programs to address deficiencies while maintaining consistency across the health system for PAS patient experience
Routinely reviews training surveys to seek areas for improvement
Qualification
Required
High School Diploma General or GED General or Associates Other-Preferred
All certifications are required upon hire unless otherwise stated
CHAA - Cert Healthcare Access Assoc or CPAR - Certified Patient Account Rep or CRCR - Certified Revenue Cycle Rep or CRCR-P - Certified Revenue Cycle Rep - Provisional (90 Days) within 120 Days
Minimum 2 years experience in healthcare Revenue Cycle Required and Bachelors degree or higher may substitute for experience Required
Computer/data entry experience
Ability to communicate with various members of the healthcare team
Effective communication skills (both written and verbal), attention to detail, self-directed and a positive attitude are essential
Effective problem solving and critical thinking skills
High attention to detail, self-directed and a positive attitude are essential
Effective problem solving and critical thinking skills
Typing or data entry competency of at least 40 words/minute
Cash handling and balancing
Demonstrated professionalism, effective communication skills and active listening skills
Preferred
Working knowledge of patient registration systems and intermediate Microsoft Office Suite are preferred
Company
Wellstar Health System
The largest health system in Georgia.
10001+ employees
H1B Sponsorship
Wellstar Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (18)
2023 (13)
2022 (14)
2021 (18)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Candice L. Saunders
President and CEO
Alan Muster
SVP Specialty Division
Recent News
BiometricUpdate.com
2025-10-28
Company data provided by crunchbase