LawnStarter · 1 day ago
Quality Assurance Specialist - Sales & Operations (Internal)
United States
Full-time
Remote
New Grad, Entry LevelLawnStarter is seeking two Quality Assurance Specialists to support their Sales and Operations teams. In these roles, you will be responsible for monitoring and evaluating the quality of customer interactions, ensuring compliance with company policies and procedures, and driving continuous improvement in service quality.
InternetLandscapingMarketplaceOutdoors
Responsibilities
Conduct internal evaluations of customer and client interactions (Sales or Operations, depending on role) and provide actionable feedback to team members
Identify trends and areas for improvement, and partner with team leads to develop and implement solutions
Develop, document, and maintain quality assurance standards, processes, and procedures
Collaborate with cross-functional teams to ensure consistency and alignment in service quality
Stay up to date on industry standards and best practices in quality assurance
Qualification
Required
Conduct internal evaluations of customer and client interactions (Sales or Operations, depending on role) and provide actionable feedback to team members
Identify trends and areas for improvement, and partner with team leads to develop and implement solutions
Develop, document, and maintain quality assurance standards, processes, and procedures
Collaborate with cross-functional teams to ensure consistency and alignment in service quality
Stay up to date on industry standards and best practices in quality assurance
Company
LawnStarter
LawnStarter is an online marketplace that provides lawn maintenance and outdoor services for consumers and lawn care professionals.
Founded in 2013
201-500 employees
H1B Sponsorship
LawnStarter has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (3)
2021 (4)
Funding
Current Stage
Growth StageTotal Funding
$17.61MKey Investors
Edison PartnersBinary Capital
2019-11-12Series Unknown· $10.5M
2015-06-02Series A· $6M
2015-01-14Seed· $1M
Leadership Team
J
Jonas Weigert
Co-Founder
Steve Corcoran
Co-Founder
Recent News
Right Side Capital Management
2025-11-07
2025-02-11
Lane Report | Kentucky Business & Economic News
2024-12-06
Company data provided by crunchbase