GOODWILL CENTRAL COAST · 14 hours ago
Outlet Lead Sales Associate - Salinas
Goodwill Central Coast is seeking an Outlet Lead Sales Associate to assist the Outlet Supervisor with daily operations. This role is responsible for overseeing store operations in the absence of the Outlet Supervisor and ensuring high-quality customer service is delivered by the staff.
Retail
Responsibilities
Oversee basic Outlet operations in the absence of the Outlet Supervisor (including making daily bank deposits), ensuring Outlet staff deliver customer service according to defined procedures
Provide guidance to staff on sales questions or issues; inform Outlet Supervisor or designee of personnel-related problems
Organize the store by stocking and placing merchandise
Maintain a neat, clean, and safe working and shopping environment by following good housekeeping practices
Assist customers:
A) by helping them find merchandise and/or
B) by carrying their paid merchandise to their vehicles (does not include loading items into customers’ vehicles)
C) by reporting any problems/complaint to the Outlet Supervisor
Remove/sort unsold merchandise for recycling/disposal, as appropriate
Perform opening and closing procedures as required
Perform cashier duties as requested
Greet customers entering the outlet and thank them as they leave
Preform Related duties as assigned
Qualification
Required
High School Diploma or equivalent preferred
Minimum six months retail sales experience required; 'as-is' retail experience preferred
Completion of forklift certification within 90 days of hire/placement
Basic math ability
Ability to communicate effectively in English, both orally and in writing
Ability to instruct new employees, as directed, in operational procedures
Ability to make decisions quickly and with confidence
Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure
Ability to maintain a strong sales presence demonstrating a high energy and enthusiastic work ethic that can be reflected in overall Outlet sales, cooperation with others and employee morale
Ability to learn and accurately perform opening/closing procedures, cash register operation, bank deposit procedures and related paperwork as it pertains to store operations; and as needed, supervise cash register function
Ability to drive forklift. This requires passing forklift training and obtaining forklift certification within 90 days of placement in the position
Ability to price merchandise at fair market value
Ability to coordinate eye/hand/foot movements to safely move in around fixtures and merchandise
Ability to move hands and fingers quickly to operate cash register and handle merchandise
Ability to make judgments and decisions and communicate these clearly based on established policies
Ability to demonstrate satisfactory attendance as outlined in Company policy
Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member
Preferred
Ability to communicate in basic Spanish preferred
Familiarity with electronic cash registers (this may be learned on-the-job)
Familiarity with Company and Retail policies and procedures (this may be learned on-the-job)
Familiarity with Goodwill Central Coast's mission, Company and retail policies (this can be learned on-the-job)
Company
GOODWILL CENTRAL COAST
Goodwill Central Coast builds lives, families and communities by helping people with employment needs become successful.
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
California Regional Initiative for Social Enterprise
2024-12-20Grant· $0.5M
Recent News
24-7 Press Release Newswire
2025-04-05
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