Monarch Communities® · 1 day ago
Lead Concierge
Beverly, MA
Full-time
Onsite
Mid Level
$21/hr - $23/hrMonarch Communities is a senior living community focused on creating supportive environments for residents. The Lead Concierge oversees the Concierge Team, ensuring a positive first impression and providing clerical support to various departments while assisting in sales and marketing efforts.
Elder CareHealth CareHome ServicesProperty DevelopmentProperty ManagementReal EstateResidential
Responsibilities
Schedules Concierge Team Members to ensure appropriate front desk coverage
Assigns daily task and ensure completion of tasks
Assists the Business Operations Director and Sales Counselor with special projects
Ensures appropriate office supplies are on hand
Coordinates maintenance of all office equipment
Answers and screens all incoming calls in a courteous and professional manner
Receives and processes mail for the community
Maintains and updates log of emergency phone numbers and resident emergency face sheets
Monitors security alarms, resident emergency call system, and front door security
Orders and maintains appropriate office supplies
Assists the Business Operations Director in administrative tasks as assigned
Participates in and attends all in-service training as scheduled
Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
Other duties as assigned
Qualification
Required
High school diploma preferred
Strong interpersonal skills and capable of relating to a variety of people and personalities
Experience working with the senior population
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
Benefits
Health Insurance: Medical/Rx, Dental, and Vision
Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
FSA (Commuter/Parking)
Employee Assistance Program (EAP)
401(k) Retirement with Company Match
Paid Time Off (PTO) and Holidays
Tuition Reimbursement
Employee Referral Bonus
Resident Referral Bonus
Company
Monarch Communities®
The heart of Monarch Communities® is wellness.
Founded in 2019
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Glynn
Chief Executive Officer
Company data provided by crunchbase