TLC Properties · 1 week ago
PRN Receptionist
TLC Properties - Springfield, MO 65804
Full-time
Onsite
Entry Level
$16/hr - $18/hr
1+ years expTLC Properties is a biblically-based company, passionately committed to excellence and integrity. The PRN Receptionist position is responsible for greeting visitors, answering phones, and maintaining a professional appearance at the Heritage and Corporate Office.
Property ManagementReal EstateRental Property
Responsibilities
Provide unbridled customer service to the corporate office visitors, residents, and potential residents
Gather, sort, and hand out incoming mail
Provide the appropriate postage to outgoing mail
Monitor and distribute all packages received at the Home Office
Handle all incoming/outgoing telephone calls received at Home Office’s front desk
Orders and stocks office and cleaning supplies
Clean, organize and maintain the office, including meeting and kitchen areas
Perform various administrative functions in support of the Home Office staff
Performs company errands as needed
Assist residents with putting in work orders, the following up with the residence on work order completion
When needed, assist in scheduling move-in(s), provide next level services to incoming residents
Ensure quality for our residents through following up on upcoming move outs/ins
Assist property manager and assist residents by checking on remaining balances or other inquiries
Monitor and distribute all packages received
Handle all incoming/outgoing telephone calls received at the front desk
Orders and stocks office and cleaning supplies as needed
Clean, organize and maintain the office, including meeting and common areas
Build and maintain a community of residents through positive resident relations
When needed, assist with concierge services to ensure resident satisfaction
Monitor overnight resident traffic, ensuring safe and secure for those coming and going to their homes
Respond to after-hours resident concerns with empathy and efficiency
Maintain a visible and reassuring presence at the front desk
Perform regular walkthroughs of the building and property to ensure safety, cleanliness, and overall visual appeal
Monitor access points; report any unusual activity or maintenance concerns
Ensure all doors, windows, and restricted areas are properly secured
Enforce after-hours policies in a professional and respectful manner
Address or report any cleanliness or maintenance issues that detract from the property’s presentation
Respond appropriately to emergency situations, contacting authorities or management as needed
Maintain accurate records of overnight incidents, guest arrivals, and resident concerns
Custodian coverage if needed
Leasing coverage if needed
Qualification
Required
High School Diploma or equivalent
1 year customer service experience
Preferred
Microsoft Office experience
phone etiquette
Benefits
401k
Rental Discount after completing probationary period
Company
TLC Properties
TLC Properties provides residents and luxury apartments for real estate investors, multifamily property owners and development partners.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Durbin, MBA
Chief Financial Officer
Sam M. Coryell
Partner/Board Member
Recent News
Springfield Business Journal
2026-01-16
Springfield Business Journal
2025-04-17
Springfield Business Journal
2024-04-27
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