North Memorial Health · 1 day ago
Application Administrator II: Epic ClinDoc
Twin Cities Area
Full-time
Hybrid
Mid Level
$37.49/hr - $56.23/hr
3+ years expNorth Memorial Health is an inclusive health team dedicated to supporting each team member's wellbeing and growth. The Application Administrator II acts as a liaison for application design and configuration, focusing on optimizing vendor-purchased and developed applications, while also being involved in user security and revenue integrity processes.
FitnessHealth CareHospital
No H1B
Responsibilities
Acts as liaison with designated department super users, application vendors, educators, and support staff regarding application upgrades, service requests, and optimization
Focus on one primary area of expertise, often being cross-trained on a related application
Function as an application team member, often taking work direction from the IT Application Administrator Lead or IT Project Manager
Work closely with the IT Resource Educators and in conjunction with Infrastructure Services staff and Customer Support staff to maintain, optimize and support the application system environment
Additional knowledge and coordination of user security, including user role definition and templates, source systems for user identification and integration with network services is expected
Work closely with the application and infrastructure staff to support IT security policy and procedures
Focus mainly on payer reimbursement and payer contracts in the Revenue Integrity department
Involved in the payer reimbursement workflow process by addressing incident and problem management, service request management and change control management
Translate payer contract terms and requirements to system specifications while also evaluating current system capabilities
Qualification
Required
Required certification/associate degree or 3 years of related application use with business or health care work experience
3 years experience in a health care related field using information technology in daily operations
Minimum of 2-3 years of Epic ClinDoc Analyst Experience Required
Demonstrated analytical critical thinking skills for process development or problem resolution
Demonstrated customer service methodology and accountability
Knowledge of healthcare processes and application system coordination
Knowledge of database structure and reporting techniques and tools
Maintained professional/clinical competence, certification and/or licensure as applicable
Certified training, followed by demonstrated competency certification in applicable software within six (6) weeks of class completion
Preferred
Prefer bachelor's degree in information technology, health care of related field
Benefits
Health & Welfare Benefit Packages
401k Retirement Match or Pension Plan, based on workgroup eligibility
Generous Paid Time Off (PTO) Plans
Adoption Reimbursement up to $3000 per child
Child Care Discount Program with New Horizon 10% off weekly childcare tuition
Education/Tuition Reimbursement
24/7 Fitness Center Access for all benefit eligible team members
Company
North Memorial Health
North Memorial Health, it is on a mission to change healthcare.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Trevor Sawallish
Chief Executive Officer
Recent News
2025-09-20
2025-09-19
2025-07-08
Company data provided by crunchbase