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Fidelity Bank · 1 day ago

Exchange Services Consultant

Merrimack, NH

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Fidelity Bank is committed to making financial expertise accessible and effective. The Exchange Services Consultant will manage relationships with exchanges, provide insights on pricing and policy changes, and coordinate contract administration workflows while driving initiatives that improve processes and outcomes.

BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management

No H1B

Responsibilities

Identify exchange pricing and policy changes, providing actionable insights to guide decision-making

Manage relationships with exchanges, developing strong partnerships and effective communication

Assist with monthly exchange reporting and usage monitoring, ensuring transparency and accuracy

Coordinate contract administration workflows in collaboration with partner teams

Consult with business partners on new and changing use cases and provide guidance to ensure alignment with exchange policies and standards

Manage projects, driving initiatives that improve processes and outcomes

Qualification

Market data experienceFinancial services exposureFinancial data analysisSQLPythonPower BIMicrosoft OfficeCommunication skillsProblem-solving skillsAdaptability

Required

Bachelor's degree required

Minimum of 2 years of market data experience and/or financial services industry exposure

Strong problem-solving skills with proven track record in financial and data analysis

Outstanding verbal and written communication abilities, with strong interpersonal skills suited for a professional financial services environment

Diligent, self-motivated, and adaptable—able to thrive in a fast-paced, evolving environment

Passionate, curious, and eager to understand both customer needs and vendor requirements

Comfortable with ambiguity and change, with the ability to adjust quickly to shifting priorities or new information

Skilled in Microsoft Office applications, including Access, Excel, Word, and PowerPoint

Preferred

Basic understanding of financial data technology is a plus

Experience with SQL, Python, and Power BI is highly desirable and will help drive sophisticated analytics, automation, and data visualization initiatives