Customer Service Representative jobs in United States
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Havertys Furniture · 16 hours ago

Customer Service Representative

positionBraselton, GA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Havertys Furniture is a well-established furniture retailer seeking bright and energetic individuals to join their Customer Service Team. The role involves providing exceptional customer service, handling phone calls and emails, and maintaining customer service issues efficiently.

FurnitureManufacturing

Responsibilities

Responsible for competently responding to incoming, outgoing phone calls, pre-and post-delivery calls and email
Responsible for using My Service Center to create, maintain and resolve Customer Service issues
Responsible for maintaining an action driven To Do list and working the list to keep it current daily
Responsible for learning procedural, policy and system enhancements and adapting to changes as they occur

Qualification

Call center experienceMulti-taskingBasic computer skillsCommunication skillsTeamworkDetail-orientedSelf-motivated

Required

Excellent communication and listening skills
Ability to multi-task within a fast-paced environment
Self-motivated
Must work positively in a team environment
Ability to professionally interact with customers and other team members
Basic computer skills, including experience with an automated system
Detail-oriented
Must have prior call center experience
Ability to pass criminal background check, and drug test

Benefits

Paid comprehensive training
Flexibility to draw pay between pay cycles with our Daily Pay Program
401K program with a company match of 4%
Generous benefits package with premier medical, dental, and vision partners
Paid time-off includes vacation, sick time, personal days, company holidays
Ability to advance within the company if desired
Opportunities to give back to the community
Substantial associate discount on our quality merchandise
Bonus program for Team Member Referrals
Educational financial assistance
Complimentary health and wellness program

Company

Havertys Furniture

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Havertys began as a single store in downtown Atlanta in 1885.
dateFounded in 1885
location
Atlanta, Georgia, USA
people-size1001-5000 employees
web-link
https://www.havertys.com

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Steven Burdette
EVP - Stores
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Recent News

Morningstar.com
Havertys Furniture Announces Fourth Quarter Cash Dividend
2025-11-08
Reuters
Bertrandt AG Says Chairman Of Supervisory Board Dietmar Bichler Informed Board That He Resigns With Effect From End Of June, 30th 2025
2025-05-26
Furniture Today
Havertys ‘plays it straight’ into 140 years of success
2025-05-26
Company data provided by crunchbase