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Jobs via Dice · 1 day ago

Senior IT Policy Exception Analyst

St. Petersburg, FL

Part-time

Hybrid

Mid, Senior Level

$60/hr - $70/hr

3+ years exp

Jobs via Dice is seeking a Senior IT Policy Exception Analyst to join their dynamic IT Policy Exceptions team. This role involves evaluating and managing IT Policy Exception requests, ensuring that deviations are properly assessed, documented, and mitigated, while combining technical expertise with strong business acumen and client-facing skills.

Computer Software

Responsibilities

Lead IT Policy Exception Management: Administer and track exception requests using ServiceNow, ensuring accuracy and compliance

Partner with Advisors: Collaborate with financial advisors and their technology teams to document requests and provide clear guidance

Risk Assessment & Mitigation: Analyze policy deviations, assess associated risks, identify compensating controls, and recommend remediation strategies

Communicate with Impact: Engage with advisors via email, chat, and phone to deliver exceptional support and clarity on IT security requirements

Drive Continuous Improvement: Troubleshoot issues, resolve challenges, and contribute to process enhancements that strengthen our risk posture

Performs Other Duties And Responsibilities As Assigned

Qualification

IT Security principlesRisk managementServiceNow managementCybersecurity certificationsProject managementAnalytical mindsetCommunication skillsCollaborative approach

Required

Proven ability to interpret and communicate technical and non-technical policy requirements

Strong knowledge of IT Security principles, risk management, and controls

Exceptional organizational and project management skills to prioritize high-visibility requests

Ability to translate complex IT security concepts for audiences with varying technical backgrounds

Analytical mindset to identify issues, compare data, and recommend effective solutions

Collaborative approach to building relationships and delivering outstanding client service

Minimum of a Bachelor's degree in Cybersecurity, Computer Science, MIS or related degree and three (3) to five (5) years of relevant experience or combination of education, training and experience

Experience in IT Risk Management and/or managing IT Policies and Standards

Preferred

Experience with ServiceNow policy or exception management (is a plus)

Experience within a highly regulated environment like Financial Services preferred

Professional certifications such as, Certified Information Systems Security Professional (CISSP), GCCC or Certified Information Systems Auditor (CISA) or other cybersecurity certifications are differentiators