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NEOGOV · 1 day ago

Temporary Social Service Assistant

Throughout Riverside County

Full-time

Onsite

New Grad, Entry Level

$40K/yr - $40K/yr

0+ years exp

NEOGOV is seeking a Temporary Social Services Assistant to support the Department of Public Social Services throughout Riverside County. The role involves conducting home visits, assisting with eligibility applications, and providing transportation or referrals based on client needs, while ensuring confidentiality and managing client data accurately.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Make home visits to assess client family environment, including, but not limited to, determining potential or imminent risk to the health and safety of clients and/or youth residing in the household on previously assessed cases by social workers; provide assistance, answer questions, gather data from interviews with clients, physicians, public or private agencies, and/or other appropriate sources

Review case records to formulate basic service plans or participates with professional staff in the formulation of service plans; assist in the delivery of social service plans (e.g., resource referrals and training in work skills and parenting), and other case management related duties

Assist or complete on behalf of clients application forms for County program participation and/or in obtaining needed services (e.g., medical care, CalFresh, vouchers, restraining orders); advocate for clients in securing services, provide encouragement and support to clients in attaining, preserving, and following through on services

Assist clients in recognizing and correcting home, family, and social conditions contributing to problems; instruct clients on appropriate methods of home management, basic health, and nutrition needs; provide supportive counseling to clients

Assist clients in developing appropriate parenting skills, job skills and daily living skills; assist clients to resolve training barriers; teach age-appropriate responses to youth; support client's efforts in dealing with youth, including those with medical and/or emotional problems; interact with clients to gather data on progress in learning and performing basic skills

Act as liaison between professional staff and clients through clarifying instructions and providing information on basic social services, County programs, and available community resources; act as liaison between County departments and agencies, organizations, community groups and individuals

Assist clients in arranging for transportation to obtain County services and/or attend required service appointments, etc. (e.g., mandated Court ordered services, including but not limited to, drug testing, medical, therapy), transport clients and/or youth in accordance with all California safety regulations, including the use of age-appropriate mandated safety equipment and managing assistive equipment (e.g., wheelchair, walker) for elderly or disabled clients; assist social worker in the placement of clients who are unable to care for themselves in an appropriate care or treatment facility

Supervise and support youth while awaiting placement; gather and inventory belongings, including medications and deliver during placement transitions; supervise youth during visitation with parents, siblings, family members, court hearings, therapy appointments, etc., in accordance with safety regulations protecting the youth, social services workers, and members of the public; document and provide feedback on the quality of the visitation

Write reports on client statuses, searches conducted on locating missing/absent parents/guardians for custody proceedings, and other case management related reports; prepare correspondences under the review of professional staff; maintain current electronic records of client visitation, client statuses, and other tracking and/or documentation as required in the centralized database; acts as an interpreter for non-English speaking clients when applicable

Qualification

Client directed servicesSocial service knowledgeBilingual in SpanishMicrosoft ExcelSharePointCultural awarenessCommunication skillsProblem-solving skills

Required

Six months as a Community Services Assistant in any Riverside County department

One year experience performing client directed services in either a social service, healthcare, mental health, or non-county (public or private) agency and/or organization

Completion of 15 semester or 24 quarter units from an accredited college or university preferably with course work in psychology, sociology, social welfare, social/human services, other behavioral sciences, or a related field to the assignment

Knowledge of basic public social service programs at the state and local level

Knowledge of basic principles of public assistance policies, laws, rules, and regulations governing public social services agencies

Knowledge of current issues in the field of social services

Knowledge of behavioral patterns of the disadvantaged

Knowledge of cultural and ethnic attitudes towards community and social services

Knowledge of basic principles of interviewing and problem-solving methods

Ability to work effectively with a wide variety of agencies, organizations, and individuals

Ability to interview, evaluate clients and recognize the relevant and significant factors pertaining to their needs

Ability to implement basic social service plans and monitor client's progress toward established goals

Ability to understand and evaluate basic psychological, cultural, and social factors affecting behavioral patterns

Ability to explain department procedures, interpret agency programs and policies to clients, agencies, and organizations

Ability to read and interpret information obtained from computers, microfilms, and written documents

Ability to obtain information in a non-intrusive but persuasive manner

Ability to interact effectively with people from diverse cultures and socio-economic backgrounds

Preferred

Bilingual in English and Spanish candidates are encouraged to apply

Benefits

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual): 0 < 3 year = 80 Hours (10 Days), 4 < 9 years = 120 Hours (15 Days), 10 or more years = 160 Hours (20 Days). Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County.

DISABILITY: Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for individuals who are unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave Benefits.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.