Boston Medical Center (BMC) · 2 days ago
Senior Performance Improvement and Analytics Manager
Boston, MA
Full-time
Onsite
Senior Level
5+ years expBoston Medical Center (BMC) is seeking a Senior Performance Improvement and Analytics Manager to lead the development and optimization of clinical and administrative processes. The role involves managing performance data collection and analysis, partnering with various stakeholders, and providing decision-making support for department leadership.
Health CareHospitalMedicalNon Profit
Responsibilities
Leads project and program management, developing and/or exhibiting subject matter expertise within the scope of their work to synthesize valuable insights and appropriate judgments
Tracks performance, analyzes outcomes, and makes recommendations based on status reports, risk assessment, issue resolution, and progress against goals, budgets, etc. Proactive forecasting and strategic action planning
Identifies the need for new or better KPI tools and offers solutions. Partners with hospital teams to obtain new dashboards, data feeds, EMR applications, etc
Supports department operations across multiple hospital domains, including but not limited to clinical and administrative practice, finance, revenue cycle, quality, safety, information systems, compliance, and patient experience
Serves as a key advisor to senior leadership and informs department stakeholders of performance trends, risk areas, improvement opportunities, competing priorities, and potential interventions
Tracks performance at various organizational levels, analyzes outcomes, and makes recommendations with timely status reports, risk or need assessments, strategic analysis, and overall progress against department goals, budgets, etc
Maintains master plans (charters, timelines, etc.) for each project or program, updating and adapting them to stakeholder needs. Guides the design of new frameworks, templates, and methodologies within the department
Standardizes and integrates reports, tools, approaches and deliverables across teams and projects. Captures, documents, and shares best practices within and outside of the department
Maintains stakeholder engagement by re-affirming goals and sponsor expectations, defining project scope, managing partner relations, and taking action to resolve problems
Manages and mentors a team of project specialists (and/or other incumbents as needed) to ensure timely task completion and stakeholder assistance
Promotes a collaborative environment that encourages knowledge contribution, sense of purpose, mutual support, and continuous team development
Proficient use of online and offline software (Microsoft Office Word, PowerPoint, Excel, Visio, Outlook, Teams, Adobe, Tableau, etc.), as well as proactive search for tools that may increase department efficiency
Qualification
Required
Bachelor's degree in health care management, public health, business administration, or equivalent required
5 or more years of relevant work experience in health care settings, including 3 yrs of supervisory experience
Strong computer skills are essential. At the minimum, Microsoft Office PowerPoint, Excel, Word, Visio, Outlook, Teams, OneDrive
Agility with regard to new software implementation, including various data applications and reporting platforms
EMR (ideally, Epic) familiarity is a must
Outstanding communication skills, interpersonal skills, and ability to build value-added relationships with individuals at all levels while providing superior customer service
Positive contributor with a strong commitment to quality, efficiency, and work ethics
Strong time management and organizational skills
Ability to multitask, prioritize, and maintain focus in a fast-paced environment
Strong sense of accountability for results and team performance
Excellent judgment, with strong analytical skills and attention to details, is essential
Preferred
Master's preferred
PMP
Benefits
Medical
Dental
Vision
Pharmacy
Discretionary annual bonuses
Merit increases
Flexible Spending Accounts
403(b) savings matches
Paid time off
Career advancement opportunities
Resources to support employee and family well-being
Company
Boston Medical Center (BMC)
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System.
5001-10000 employees
H1B Sponsorship
Boston Medical Center (BMC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (51)
2023 (51)
2022 (38)
2021 (26)
2020 (32)
Funding
Current Stage
Late StageTotal Funding
$342.49MKey Investors
AmeriCorps Public AlliesNational Institute on Drug Abuse (NIDA)The Boston Foundation
2024-07-09Grant· $0.06M
2023-02-23Debt Financing· $232M
2019-04-23Grant· $89M
Leadership Team
David Beck
Senior Vice President & Chief Legal Counsel
Recent News
2025-11-11
2025-11-10
Company data provided by crunchbase