Liberty Mutual Insurance · 1 month ago
Senior SBU System Support Analyst
US-MA-Boston
Full-time
Hybrid
Senior Level
$96K/yr - $125K/yr
5+ years expLiberty Mutual Insurance is seeking a highly motivated System Support Analyst to implement key Auto product initiatives. The successful candidate will collaborate with agile squads and cross-functional teams to drive implementations that align with strategic goals, assess new products, and provide recommendations to enhance business results.
FinanceFinancial ServicesInsurance
Responsibilities
Drive business value by supporting the delivery of highest priority initiatives using thorough research techniques and rating knowledge with an Agile mindset
Actively participate in discussions to ensure clarity, communicate rating outcomes, raise blockers, and provide recommendations for next steps
Create and proactively maintain comprehensive requirements and project documentation with thorough research and analysis to support project clarity and continuity that is easily accessible and understood regardless of domain or portfolio
Provides pre and post-production support by validating and monitoring impactful systems enhancements, changes and defects to our customers, stakeholders and support partners
Qualification
Required
Bachelor's or Master's degree in business or technical discipline or equivalent experience
Minimum of 5 years related experience
Extensive knowledge of business operations, objectives and strategies as well as business process and information flow
Understanding of business practices common across many businesses
Extensive understanding of re-engineering approaches
General knowledge of IT concepts, strategies and methodologies
General knowledge of diverse technologies and new and current architectures
Skills in object, data and / or process modeling; financial analysis and planning, business value analysis; business process design
Negotiation, facilitation and consensus building skills
Strong oral and written communication skills
Preferred
Actively seeks out and provides constructive feedback to peers and consistently engage in team meetings and department forums to foster a positive work environment, collaboration and contribute to a dynamic team culture
Loves problem solving, with a proven track record of proactively identifying and driving forward change
Learns new concepts, processes, and tools quickly
Utilizes generative AI to streamline processes and enhance efficiencies
Communicates clearly and effectively conveys complex messages, insights, and recommendations to various stakeholders in both formal and informal settings
Benefits
Flexible Time Off Annual Accrual - days: 20
Comprehensive benefits
Workplace flexibility
Professional development opportunities
Company
Liberty Mutual Insurance
Liberty Mutual Insurance provides a broad range of insurance products and services.
10001+ employees
H1B Sponsorship
Liberty Mutual Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (14)
2023 (5)
2022 (8)
2021 (12)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$886.84M2025-09-17Debt Financing· $886.84M
Leadership Team
Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
Joann Gomez
Division Vice President, Risk Management - West Zone
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