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Forum Financial Management, LP · 14 hours ago

Client Services Associate

Lombard, IL

Full-time

Hybrid

New Grad, Entry Level

Forum Financial Management, LP is a rapidly growing Registered Investment Advisory Firm that focuses on evidence-based investing. They are seeking a Client Service Associate to provide direct client support, manage account paperwork, and assist Financial Advisors in servicing clients.

AdviceFinanceFinancial ServicesRetirementWealth Management

Responsibilities

Produce, complete and track all paperwork associated with advisory accounts from initial account set-up through completion and transfer of assets, as well as client meetings and ongoing service

Coordinate day-to-day operational work

Helps Financial Advisors prepare for initial and ongoing client appointments

Answer incoming client service calls regarding accounts

Provide ongoing service (in the office or phone at advisor’s request) in accordance with company and vendor policies, practices and services

Update and enter all client notes in client relationship management database as he/she works on each client file

Oversee rollovers, account transfers, and account distributions

Maintain contact with clients and vendors through confirmation that all accounts have been opened, transfers have been completed and reports sent out

Ongoing maintenance of client files (hard and electronic)

Discusses client concerns with Financial Advisor - keeps him/her apprised of any issues

Qualification

Client service experienceRegistered Investment Advisory experienceTD Ameritrade knowledgeCharles Schwab knowledgeMicrosoft Excel proficiencyMicrosoft Word proficiencyBachelor's degree

Required

Familiar with paperwork and processes of TD Ameritrade or Charles Schwab is a plus

Bachelor's degree

Proficiency in Microsoft Excel and Word

Experienced working in a Registered Investment Advisory firm or operations for a Securities Broker-Dealer

Benefits

Health (PPO, HMO, HSA, and FSA)

Dental

Vision

Disability

Life Insurance

401k – we offer a 401k plan that includes a company safe harbor contribution at 5%.

PTO – employees start off with 18 days plus 12 holidays each calendar year.

Flexible work schedule - we offer a hybrid working schedule.

Professional Development- Forum wants to grow our talent from within and we recognize the role that professional development plays in that. We help our employees identify professional development goals each year and we offer several ways for employees to build their individual skillset.

Continue Education - Forum supports employees that want to continue their education and we see that as an extension of our professional development initiatives.

Employee Engagement – employee engagement is very important to Forum, and we believe our employees are our greatest assets, so we strive to host quarterly cultural building activities, office luncheons, and other activities to increase productivity within the company.