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Oak View Group · 16 hours ago

Event Manager | Full-Time | Greater Richmond Convention Center

US-VA-Richmond

Full-time

Onsite

Mid, Senior Level

$58K/yr - $73K/yr

3+ years exp

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. They are seeking an Event Manager who will plan and coordinate multiple events, ensuring overall customer and lessee satisfaction while managing event staff and liaising with various stakeholders.

Sports

H1B Sponsor Likely

Responsibilities

Advance, plan, service, and supervise all events

Plan, direct and evaluate the work of subordinates

Provide leadership and guidance for event personnel

Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives

Communicate clearly and concisely in the English language, both orally and in writing

Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials

Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed

Complete all duties with a customer service focus through teamwork & dedication to OVG’s principles

Assist in the preparation of building to meet the requirements of upcoming events/shows

Assist with the completion of pre-show event financial estimates

Assist with the completion of post-show event settlements

Advise lessees on services available from independent contractors for events

Recruit, train, and supervise event & security staff

Create work schedules for event & security staff, delegate assignments, and review performance/results

Function as a liaison between users of the facility and the facility staff

Recommend and evaluate required event staffing levels

Coordinate communication between building staff and show staff during load in and load out

Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction

Maintain equipment (radios, metal detection wands, etc.) for all event and security staff

Make hospitality arrangements as needed

Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly

Review emergency planning procedures with all event staff for each event

Create and distribute detailed data sheets prior to every event

Prepare and approve bi-weekly payroll for all event staff and security staff

Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed

Serve as Manager on Duty as scheduled

Other duties and responsibilities as assigned

Qualification

Event management experienceBachelor's degreeCommunication skillsMicrosoft OfficeCrowd management techniquesCustomer service practicesBudget preparationCPR certificationA/V equipment knowledgeSocial Tables softwareUngerboeck software

Required

3-5 years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting

Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field

Strong oral and written communication skills

Strong computer skills in Microsoft Office applications, word processing, and Internet

Possession of, or ability to obtain, a valid Virginia drivers' license

Possession of, or ability to obtain a current CPR certificate

Knowledge of operational characteristics of events

Ability to identify the needs of users of the facility

Knowledge of crowd management and control techniques

Knowledge of customer service practices

Knowledge of principles of supervision, scheduling, and training employees

Demonstrated familiarity with facility use contracts

Knowledge of fire and public safety regulations

Knowledge of A/V equipment and electronic systems in public assembly facilities

Experience with budget preparation and control

Familiarity with terminology used in entertainment/convention/public assembly settings

Preferred

Experience with Social Tables and Ungerboeck software is preferred but not required

Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days

Benefits

Health, Dental and Vision Insurance

401(k) Savings Plan

401(k) matching

Paid Time Off (vacation days, sick days, and 11 holidays)

Company

Oak View Group

We are here to be a POSITIVE DISRUPTION to business as usual in the sports and live entertainment, and hospitality industries.

Founded in 2015

Los Angeles, California, USA

5001-10000 employees

http://www.oakviewgroup.com

H1B Sponsorship

Oak View Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2022 (1)