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Inside Higher Ed · 1 week ago

Financial Assistance Advisor/Senior Financial Assistance Advisor

Oxford, OH

Full-time

Onsite

Entry, Mid Level

1+ years exp

Inside Higher Ed is seeking a Senior Financial Assistance Advisor who will counsel students and parents about financial aid programs and assist with problem resolution. The role involves ensuring compliance and accuracy in determining student eligibility for financial assistance and providing support in outreach activities.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Counsel students/parents on eligibility for federal, state, university, and private aid programs

Assist with developing strategies for financing college, including consideration of debt management. Serves as a resource to One Stop. (40%)

Communicates clearly, accurately, and in a timely manner with clients, their families, other office staff, and university departments regarding individual students, their aid, and assistance needed to resolve student problems. (20%)

Works tactfully and effectively to resolve problems for individual applicants in a timely manner, prioritizing tasks to minimize the possibility of negative impact on student recruitment and retention.(20%)

Assist with processing of scholarship awards. Provide customer service responses to students, parents, and staff regarding scholarship eligibility and status.(5%)

Use technical knowledge regarding financial aid programs and associated legislation and need-analysis theory and computations to review student application information to determine financial aid eligibility.(5%)

Maintain familiarity with federal/state aid programs in order to maintain standards, define new system activity, and assist in advising staff, students, parents, and other constituencies as deemed appropriate. (5%)

Assist with outreach activities. (5%)

Qualification

Financial aid knowledgeCounseling skillsCritical thinkingInterpersonal skillsCustomer service

Required

Associate's Degree or at least one year of experience

Must be able to work some evenings and weekends, and have the ability to travel

Offer of employment will be dependent upon successful access (and continuing access once employed) to professional Federal Aid systems, which requires all federal student loans to be in good standing

A Bachelor's Degree or an Associate's Degree and two years of experience or at least three years of experience

Must be able to work some evenings and weekends, and have the ability to travel

Offer of employment will be dependent upon successful access (and continuing access once employed) to professional Federal Aid systems, which requires all federal student loans to be in good standing

Must have the ability to think critically and perform complex tasks

Excellent communication and interpersonal skills, and the ability to work cooperatively with co-workers are required