rockITdata · 1 day ago
Applications Systems Analyst - Nightshift
Austin, TX
Full-time
Onsite
Mid, Senior Level
5+ years exprockITdata is a unique SDVOSB services company that partners with leading commercial healthcare/life sciences organizations on cutting edge innovations. They are seeking an Applications Analyst for an onsite nightshift position, responsible for monitoring application performance, assessing vulnerabilities, and providing troubleshooting support.
AnalyticsArtificial Intelligence (AI)Business IntelligenceCloud ComputingConsultingManagement ConsultingProfessional Services
Responsibilities
Assesses vulnerabilities and threats to the Association’s networks, evaluates available security processes and technologies, and make recommendations to management and business partners for reducing the issues and increasing security in an appropriate and efficient manner
Monitoring critical applications using application monitoring tools ServiceNow, SolarWinds, AppDynamics, Dynatrace, Splunk, Splunk ITSI and others
Identification of alert threshold violations, proactive event identification, and execution of SOP-driven reporting, response, and resolution actions
Experience in the study of applications and the consumption of system resources and be able to detect application problems such as threshold violations
Monitors enterprise-wide application performance and reports on application behavior analytics
Conduct smart triage by identifying, diagnosing, and providing pro-active resolution of application performance problems
Monitors high value Business-centric transactions and manages response actions
Identifies the functional domain in which problems reside (Server Utilization, network Saturation, Application Tuning
Detects change of state conditions that have significance for management of Configuration Items (CIs) and IT services
Ensures all events are communicated IAW SOP and/or takes further corrective action with the application owner
Participates in all Major Incident Management and Root Cause Analysis calls and provides expert troubleshooting support as needed
Escalate as per criticality matrix definitions
Notify the internal/external stakeholders per procedure
Provides APM input to daily shift reports and metrics
Qualification
Required
Must have exceptional written and verbal communications skills
Must have extensive hands-on experience in troubleshooting complex technical issues with a distributed system environment
Must have familiarity with at least two of the following monitoring tools: SolarWinds, Splunk, AppDynamics, Dynatrace, and ScienceLogic
Demonstrated ability to dissect intricate problems, employ critical thinking, and apply systematic approaches to isolate and resolve issues efficiently
Experience participating in Major Incidents
Enthusiasm for staying up to date with industry trends, emerging technologies, and best practices related to troubleshooting and event management
Bachelor's degree in computer science, engineering math or related discipline and 5+ years' work experience
Eight (8) years of additional relevant experience may be substituted for education (13 years total)
Company
rockITdata
RockITdata is an IT firm that offers AWS consultation, data integration, cloud computing and staffing services.
51-200 employees
H1B Sponsorship
rockITdata has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Ernie DiSandro
Chief Financial Officer
Christopher David
Chief Operating Officer
Recent News
The Business Journals
2024-01-27
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