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Ascend Education · 2 days ago

K-12 Sales Development & Customer Success Coordinator

Provo, UT

Full-time

Hybrid

New Grad, Entry Level

Ascend Education is seeking a motivated and organized team member to support K-12 courseware accounts through sales development and customer success responsibilities. This role involves engaging with schools and districts, managing customer relationships, and assisting the sales team to ensure a smooth experience for clients.

Cloud ComputingEducationTraining

Hiring Manager

Jake Slater

Responsibilities

Identify and engage prospective K-12 schools, districts, and programs

Conduct outbound and inbound outreach related to Ascend’s courseware

Qualify leads and schedule meetings for the sales team

Track activity and maintain accurate records in our CRM

Support onboarding and implementation of Ascend courseware

Serve as a primary point of contact for K-12 instructors and administrators

Assist with troubleshooting, coordination, and ongoing account support

Help support renewals and long-term customer relationships

Travel to applicable conferences and account visits when necessary

Assist the sales team with coordination, follow-ups, and internal needs

Support internal projects and general office tasks when K-12 work is lighter

Collaborate across teams to keep accounts moving forward efficiently

Qualification

Sales processesCustomer success processesEducation experienceEdTech experienceCourseware knowledgeMulti-priority managementCommunication skillsOrganizational skillsTeam-oriented mindset