BPOD Latam · 4 days ago
BPO Manager
Miami, Florida, United States
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expBPOD Latam is seeking a BPO Manager responsible for developing and executing sales strategies and building relationships with potential new clients. The role involves generating and closing new BPOs, negotiating terms, and ensuring business profitability and growth.
AdviceConsultingHuman ResourcesOutsourcing
No H1B
Responsibilities
Develop and execute commercial strategies for attracting and closing new clients
Identify and prospect potential clients, creating business opportunities
Present BPOD's value proposition and services to various key client contacts
Gather client needs and understand requirements to structure an appropriate proposal
Build the business case: service scope, assumptions, costs, price and profitability
Coordinate with internal departments (HR, Finance, Legal, or others) to validate feasibility, scope, and conditions
Prepare commercial proposals and required documentation to move forward in the closing process
Negotiate commercial and contractual terms and conditions, seeking sustainable and profitable agreements
Ensure the effective closing of the service and support the internal transition for its start/implementation
Maintain records and track the progress of opportunities, informing the GM about the status of each process
Meet established commercial goals and contribute to business growth
Qualification
Required
Bachelor's degree in business, Finance, Marketing, or related field (or equivalent experience)
10+ Proven experience managing regional operations and/or commercial teams, preferably across multiple LATAM countries
Demonstrated success with P&L responsibility and delivering against revenue, margin, and growth targets
Strong customer-facing experience, including executive presence and consultative selling/relationship management
Ability to forecast, analyze market trends, and translate insights into executable plans
Strong communication skills in English; Spanish and/or Portuguese strongly preferred
Required travel: Up to 25–50%, including domestic and international travel within LATAM, based on business needs
Candidates must be authorized to work in the United States
Company
BPOD Latam
BPOD is a company that serves as a platform for establishing and expanding the business of IT vendors in Emerging Markets.
201-500 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase