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HYDAC Group · 2 months ago

APPLICATION ENGINEER - Thermal Management

Denver,NC,US

Full-time

Onsite

Entry, Mid Level

2+ years exp

HYDAC Group is a family-owned and operated business committed to providing quality products and services while preserving the environment. The Application Engineer will provide technical support and expertise to customers, drive business growth, and collaborate with sales and development teams to optimize HYDAC products and solutions.

Machinery

No H1B

Responsibilities

Drive application engineering discussions with our customer/channel partners in collaboration with HYDAC sales teams

Provide technical support to HYDAC solutions and products

Collaborate with the sales team to understand customer requirements and provide technical support during the pre-sales process

Understand application requirements and develop system/product requirements and help in the design and selection product solutions accordingly

Evaluate application specifications to ensure compliance with internal technical and commercial requirements

Develop and deliver product application demonstrations, presentations, and technical proposals with HYDAC value proposition to customers

Assist customers with the selection, installation, configuration, and troubleshooting of our products and solutions in the application

Provide ongoing technical support and training to customers, ensuring they maximize the value of our solutions

Work with the development and lab teams to identify and resolve product issues and support product performance testing

Collaborates with US and German HYDAC entities to develop HYDAC solutions

Stay up to date with industry/application trends and advancements to provide informed recommendations to customers and internal teams

Training of customers, channel partners and internal HYDAC team members on products and solutions

Document customer interactions, technical issues, and solutions in our supporting databases

Coordinates with Operations to ensure quoted product is viable

Relationship building with customer engineers and engineering management teams

Actively participate in design reviews with other engineering, manufacturing, sales, and materials personnel to ensure that design meet all requirements

Supports System and Design FMEA's

Supports Solution and Product concept, design and launch reviews

Ability to communicate effectively with internal and external customers

Qualification

Application EngineeringTechnical SupportElectrohydraulic SolutionsCooling SolutionsCommunication SkillsProblem-Solving SkillsTeam CollaborationCustomer TrainingTechnical ProposalsDocumentation Skills