Apply on Employer Site

1st Security Bank of Washington · 2 days ago

Commercial Deposits Specialist II

Mountlake Terrace, WA

Full-time

Onsite

Mid Level

$20/hr - $25/hr

3+ years exp

1st Security Bank of Washington is a progressive workplace committed to delivering exceptional customer service and fostering community relationships. The Commercial Deposits Specialist II will assist the Commercial Deposits Team in providing dynamic service to commercial banking clients, managing client interactions, and supporting the onboarding process for new clients.

Finance

Culture & Values

Responsibilities

Perform assigned duties in accordance with the Bank’s Core Values, and provide the Banks’ customers with exceptional service in accordance with the Bank’s service standards

Support the Bank’s customer culture and recognize cross-selling opportunities for Bank products and services that truly fit the client and better serve their business; and continually reinforce those values with the Commercial Deposits Team

Assisting with transfers, check orders, account maintenance, account opening, and other servicing needs for commercial clients

Provide direct assistance to the Commercial Deposits portfolio of customers via multiple communication channels

Educate and train customers in the risks and requirements of treasury management services, and banking in general

Collaborate and work closely with internal teams - one bank on mission

Provide assistance to the client with trouble shooting, questions or navigation of our Cash Management Services/Online Banking

Passion for managing larger clients with multiple entities and complex daily needs

Participates in community events and business/service organizations

Maintains a knowledge of financial industry status and trends

Refers inquiries to the appropriate department or person, and the necessary follow through with customers and/or staff involved

Assist in the continued efforts of maintaining and passing the banks compliance audits

Willingness to assume responsibility for special projects; gathers data and prepares reports for management, audits and other personnel

Ability to multitask and prioritize job responsibilities

Provide timely and responsive customer service

Supports management decisions and goals in a positive, professional manner and represents the Bank with a high level of integrity

Maintain a thorough knowledge of bank policies and procedures

Perform other duties as assigned

Qualification

Banking experienceCustomer serviceDeposit productsMicrosoft OfficeCommunication skillsTime managementProblem solvingProject managementInterpersonal skillsTeam player

Required

High School Diploma and 3 years of banking experience; preferably business banking, negotiable based on other combinations or education and work experience

Time management, problem solving, and project management skills

Communication and interpersonal skills; client service focused

Ability to work under minimal supervision and multi task in a fast paced environment

Demonstrate time management, organization, sense of urgency

Computer skills including Windows-based software, word processing and spreadsheet applications, internet usage, electronic mail, and bank software

Effective oral and written communication skills

Ability to provide timely and responsive customer service

Ability to multitask and prioritize job responsibilities

Maintain a thorough knowledge of bank policies and procedures

Preferred

Knowledge of deposit products and services

Knowledge of deposit policies and procedures

Benefits

Full medical, dental, and vision coverage for individual or family plan.

Life insurance.

Long-term disability insurance.

401K matching program.

Paid sick and vacation time.

Company

1st Security Bank of Washington

Headquartered in Mountlake Terrace, Washington, 1st Security Bank has been serving customers in King, Kitsap, Pierce, Lewis, Thurston, Grays Harbor, Snohomish, Clallam and Jefferson counties since 1936.

Founded in 1936

Mountlake Terrace, Washington, USA

201-500 employees