Apply on Employer Site

L.L.Bean · 13 hours ago

Security Officers- 2nd Shift

Freeport, Me

Full-time

Onsite

Entry, Mid Level

2+ years exp

L.L.Bean is committed to fostering a culture of belonging and creating safe, inclusive spaces. They are seeking a 2nd shift Security Officer responsible for protecting employees and facilities while enforcing safety and security protocols.

ApparelManufacturingOutdoorsRetailSporting Goods

Culture & Values

Responsibilities

Responds to emergencies and life/safety situations as directed by management and Central Security (i.e. active shooter, fire, burglary, suspicious substances, bomb threats, threats of violence, property damage etc.) Orders building evacuations as necessary

Assumes responsibility and control of on-site emergency situations until relieved by management or other proper authority

Ensures the safety of all company employees by processing personnel through metal detectors; conducting bag checks to ensure no unauthorized items are brought into buildings; watching security cameras for questionable activity; observing and monitoring employee behavior for potential warning signs; allowing only authorized access; enforcing PPE and other safety protocols; reporting any incidents to leadership; and conducting initial investigations and preparing necessary reports

Performs facilities tours, being alert for fire, unauthorized entry, safety risks/hazards, suspicious activity and various types of utility failures

Supports Retail as needed with disruptive customers or back-up support for apprehensions

Operates and maintains air-sampling equipment and conducts air sampling as requested

Conducts access control to key manufacturing buildings through the operation of metal detectors, turnstiles, exception gate while verifying employment and appropriate access

Ensures no unauthorized products are removed from property without proper approval. Performs property inspections as necessary

Responds to all issues on company property and alarms

Escorts employees, including those with protection orders, to their vehicles as requested

Provides security presence when requested during emergency and threatening situations, as well as non-emergency events, such as concerts or performances at the Flagship campus

Plays key part in the providing customer service by assisting personnel at all levels as needed in various situations by building a positive rapport, building a level of comfort and trust with the employees, ensuring any issues are adequately resolved

Contributes to reducing shrinkage by performing bag checks, conducting building patrols, and being an active presence in all areas of the company

Must have detailed knowledge of the operational areas and configuration of LL Bean properties to include (telecom rooms, network switches, elevator rooms, risers, fire pump rooms, etc)

Create incident reports using the reporting software called ThinkLP

Prepares daily station logs, maintains files and ensures that copies of all reports are forwarded to appropriate management personnel

Reports all activity to Central Station

Performs parking lot checks and monitors cameras

Provides Security Station coverage for breaks and absences

Conducts vehicle inspections and operates company vehicles as needed

Qualification

Computer skillsManagement of Aggressive BehaviorWriting skillsCommunication skillsOrganizational skillsCustomer service skillsMulti-taskCalm demeanorTeam player

Required

High School Diploma or GED

Must have a valid driver's license for over 5 years

Clean driving record for the last 3-5 years and able to be cleared to operate company vehicles

Must pass L.L.Bean background check

Must possess above average computer skills, including SharePoint, OneNote, Excel, Micro Soft office suite

Must possess good writing, communication, and organizational skills

Must be able to work across multiple shifts

Ability to multi-task and handle stressful situations by maintaining a calm and professional demeanor when responding to all types of emergency situations

Must be able to communicate clearly and be a team player

Must have outstanding customer service skills and be able to adapt to changing situations and operate in a diverse environment